United Continental Holdings, Inc.


TripActions new flight shopping interface
TripActions introduces new flight shopping experience for business travelers
By Mitra Sorrells | February 5, 2019
TripActions is rolling out a new interface to provide a better flight shopping experience for business travelers. Read More
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VIDEO: Airline distribution matures and moves on
VIDEO: Airline distribution matures and moves on
By Kevin May | January 3, 2019
It was a fairly eventful 2018, even by the standards set in airline distribution over recent years. Read More
News | Distribution
airline-retailing
U.S. airlines offer rare unified view on their dream retail world
By Linda Fox | November 26, 2018
The days of a one-size-fit-all experience on airlines are gone, but the technology that facilitates a wider retail offering is playing catch-up. Read More
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phocuswright conference 2018 preview tye radcliffe
In the green room at Phocuswright with ... Tye Radcliffe
By PhocusWire | October 29, 2018
As director of distribution at United Airlines, Tye Radcliffe oversees a team responsible for the commercial and technical strategies that allow United to sell its products via external channels. Read More
Interview | Distribution
Skyscanner joins NDC Exchange
Skyscanner becomes first travel search engine to join NDC Exchange
By Mitra Sorrells | October 24, 2018
Skyscanner has joined NDC Exchange, an industry-owned marketplace created by ATPCO and SITA to facilitate adoption of IATA’s New Distribution Capability.   Read More
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ndc-exchange-airlines-sita-atpco
NDC Exchange boosted by five new airlines
By Linda Fox | October 11, 2018
NDC Exchange, created by ATPCO and SITA, sees five new carriers join. Read More
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Are airlines ready for an NDC-enabled future?
Are airlines ready for an NDC-enabled future?
By Jill Menze | May 29, 2018
As traveler needs are shifting, airlines are being forced to take stock of the current distribution landscape. Read More
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Security series part 1 threat landscape
Unlocking travel security, part 1: The threat landscape
By Mitra Sorrells | May 7, 2018
Equifax, Yahoo, Ebay – all major brands that have been the targets of cyber criminals, with millions of customers impacted in each case.   Read More
News | Online
American, Delta revive their re-accommodation agreement
American, Delta revive their re-accommodation agreement
By Michele McDonald | January 29, 2018
Delta and American airlines agreed to a new deal that will enable the airlines to rebook customers onto each other’s flights in the event of unexpected flight disruptions. The new agreement went in Read More
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Airlines social media Facebook Twitter
Mixed results as airlines tackle social media-led customer service
By Mitra Sorrells | January 12, 2018
As travelers increasingly send direct messages through platforms like Facebook Messenger and Twitter, airlines and carriers need to prioritize quick responses to such inquiries. Read More
News | Online
Southwest agrees to settle antitrust lawsuit over 'capacity discipline'
Southwest agrees to settle antitrust lawsuit over 'capacity discipline'
By Michele McDonald | January 5, 2018
Southwest Airlines agreed to pay $15 million to settle an antitrust lawsuit that charged the four largest US airlines with collusion. The case, In re Domestic Airline Travel Antitrust Litigation, c Read More
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UpLift raises $90 million to lift online payment service
UpLift raises $90 million to lift online payment service
By Kevin May | December 21, 2017
Massive round this week of $90 million into Uplift, the online travel revenue optimization service that allows consumers to pay in monthly installments. Read More
News | Online
United may test a flight-switching program (and it's not about overbooking)
United may test a flight-switching program (and it's not about overbooking)
By Michele McDonald | July 13, 2017
United Airlines may conduct a small test of a system that would give passengers the option of switching to a different flight ahead of time. If United proceeds with the test, a few Mileage Plus mem Read More
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Data could be the fuel that United and others need to soar (and recover)
Data could be the fuel that United and others need to soar (and recover)
By Viewpoints | April 25, 2017
From American Airlines to United, airlines are currently generating the kind of headlines no brands want to be associated with, whilst generating memes like "board as a doctor, leave as a patient". Read More
News | Online
A perspective on the United Airlines story
A perspective on the United Airlines story
By Timothy O'Neil-Dunne | April 20, 2017
Like many people, I have watched with somewhat sad feelings the giant mess that has been United Airlines and Dr Dao’s removal in Chicago recently. Rather than just throw more rocks at the poor folk Read More
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