United Continental Holdings, Inc.

United Airlines upgrades health pass features of its app
By Robert Silk - Travel Weekly | April 23, 2021
United's platform now offers the ability to schedule tests and have results directly verified through its Travel-Ready Center on web and mobile. Read More
News | Technology
IATA chief Willie Walsh says zero-risk approach from government is not possible
By Linda Fox | April 21, 2021
Governments need to look at the current procedures for travel post pandemic and create a more seamless experience. Read More
News | Distribution
United Airlines on the environment and being recovery ready
By Linda Fox | March 11, 2021
CEO Scott Kirby claims the airline managed to get ahead of most airlines when the COVID-19 crisis hit and that its measures will stand it in good stead coming out the other side. Read More
News | Distribution
United app now accepts flyers' COVID test, vaccine info
By Robert Silk - Travel Weekly | January 27, 2021
The rollout of the feature coincides with CDC mandates for U.S. arrivals that go into effect this week. Read More
News | Technology
VIDEO: How the pandemic might impact travel loyalty programs
By Linda Fox | January 5, 2021
Travel loyalty programs will have to add flexible elements to their schemes to keep members with them. Read More
News | Distribution
United launches on-demand customer service at airports
By Mitra Sorrells | December 10, 2020
The service is expected to be available at all United hubs by the end of the month. Read More
News | Online
Airlines begin trialing “CommonPass” digital health passport
By Mitra Sorrells | October 9, 2020
United Airlines and Cathay Pacific Airlines are testing a new app that stores and verifies a traveler’s COVID-19 test status. Read More
News | Technology
How airlines are scrambling to provide passengers with touchless technology
By Linda Fox | October 7, 2020
Minimum viable product has taken on a new meaning for airlines as they rush to meet the need for contactless solutions. But how do carriers work out what to prioritize? Read More
News | Technology
Airline ancillary revenue projections slashed by half for 2020
By Linda Fox | October 1, 2020
Airlines are expected to report ancillary revenue declines of at least 40% for 2020 - but revenue rates are holding during this pandemic-hit year. Read More
News | Distribution
Aviation body says coronavirus could bankrupt most airlines in three months
Aviation body says coronavirus could bankrupt most airlines in three months
By Linda Fox | March 16, 2020
The membership organization is calling for urgent “coordinated” government and industry action in light of the impact of coronavirus on the travel industry. Read More
News | Distribution
The Future Of Travel Experience: The "space between" for digital-led airlines
The Future Of Travel Experience: The "space between" for digital-led airlines
By Jeff Katz - Journera  | December 13, 2019
In this installment, Katz interviews two of the biggest forces behind United's customer experience strategy: Luc Bondar, VP for loyalty, and Praveen Sharma, VP for digital products and enterprise... Read More
Interview | Technology
business travel part 4 data management for leakage
Business travel, part 4: How data management can minimize trip "leakage"
By Mitra Sorrells | August 26, 2019
Data management tools are enabling corporate travel managers to capture and analyze data from off-channel bookings to minimize leakage. Read More
News | Technology
TripActions United NDC integration
TripActions launches NDC platform in partnership with United Airlines
By Mitra Sorrells | June 11, 2019
The business travel platform is launching an end-to-end flight shopping and booking experience integrated with IATA’s NDC industry standard. Read More
News | Distribution
TripActions new flight shopping interface
TripActions introduces new flight shopping experience for business travelers
By Mitra Sorrells | February 5, 2019
TripActions is rolling out a new interface to provide a better flight shopping experience for business travelers. Read More
News | Distribution
VIDEO: Airline distribution matures and moves on
VIDEO: Airline distribution matures and moves on
By Kevin May | January 3, 2019
It was a fairly eventful 2018, even by the standards set in airline distribution over recent years. Read More
News | Distribution
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