Thomas Cook Group plc


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Surviving Thomas Cook: Damage to hotel ecosystem shows distribution mix is vital anywhere
By Douglas Green - Duetto  | October 17, 2019
For those hotels now in the eye of the Thomas Cook storm, better days could lie ahead if they get more strategic with their channel distribution. Read More
Opinion | Distribution
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Thomas Cook - Tech lessons for small travel businesses from the fall of a giant
By George Dumitru - WBE.travel  | October 15, 2019
The reasons for Thomas Cook’s collapse will become clearer over time, but for now here are some of its issues which should provide SMEs with some talking points for the boardroom and water cooler alike. Read More
Opinion | Technology
Sounding Off: Embrace digital disruption, or suffer a fate like Thomas Cook
Sounding Off: Embrace digital disruption, or suffer a fate like Thomas Cook
By PhocusWire | September 27, 2019
Thomas Cook's demise will eventually be seen as one of the biggest illustrations in the history of the industry that a strategy that doesn't recognize change will never work. Read More
Interview | Online
What the travel sector can learn from the demise of Thomas Cook
What the travel sector can learn from the demise of Thomas Cook
By Sooho Choi - Publicis Sapient  | September 26, 2019
Unlike the leading OTAs or the low-cost airlines whose business models necessitated digital capability to reduce cost, Thomas Cook was unable to find the omnichannel strategy that represented... Read More
Opinion | Online
Thomas Cook's digital strategy - great ideas that came too late
Thomas Cook's digital strategy - great ideas that came too late
By Kevin May | September 23, 2019
Years after when a serious strategy should have been considered, Thomas Cook finally hired its first chief digital officer in the shape of Marco Ryan. He was in the job less than 12 months. Read More
News | Online
Thomas Cook collapses after investors pull the plug on survival package
Thomas Cook collapses after investors pull the plug on survival package
By Kevin May | September 22, 2019
Plenty of factors have led to the tour operating giant's demise, including its failure, at crucial times, to grasp the complexities of IT and the wider digital world. Read More
News | Technology
To win with online travel in Asia, go local (or go home)
To win with online travel in Asia, go local (or go home)
By Siew Hoon Yeoh - WebInTravel | October 3, 2018
Developments in APAC will require different thinking and tactics on the part of foreign brands that wish to be part of the “next billion users” market. Read More
News | Online
Combine data and psychology to lift revenues
Combine data and psychology to lift revenues
By Viewpoints | September 10, 2018
This is a viewpoint by Graham Cooke, CEO for Qubit. Competition within the travel industry has never been so intense. It’s now impossible for brands to succeed in such a competitive landscape witho Read More
News | Technology
Thomas Cook talks up Expedia deal, TUI talks up its app
Thomas Cook talks up Expedia deal, TUI talks up its app
By Rob Gill | August 21, 2018
Thomas Cook is to extend its “white label” online booking partnership with Expedia across European markets over the next few months. The tour operator started selling Expedia’s city break and hotel Read More
News | Technology
Thomas Cook Qubit digital personalization
How personalization is driving conversions for Thomas Cook
By Mitra Sorrells | May 3, 2018
Personalization of the digital experience is a primary strategy for brands looking to attract and retain customers. But one of the challenges is how to create personalization at scale and in a way that... Read More
News | Online
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Thomas Cook talks up digital reboot with Expedia
By Kevin May | November 28, 2017
Thomas Cook has spent a long time trying to figure out what to do when it comes to providing online services to customers. Read More
News | Online
Thomas Cook Group takes different route to rival TUI
Thomas Cook Group takes different route to rival TUI
By Martin Cowen | May 18, 2017
Thomas Cook's first-half results talk about its airline operations as a separate business unit, and claims that by carrying 17 million passengers a year it is one of Europe's leading leisure airlines. Read More
News | Distribution
State of the travel tech nation - in the year 2040
State of the travel tech nation - in the year 2040
By Viewpoints | November 25, 2016
We live in a fascinating - if uncertain - period for travel tech, as intermediaries, suppliers and, indeed, consumers evolve at an unstoppable rate. Such progress is inevitable, for example, as con Read More
News | Distribution
Thomas Cook - more IT, fewer carpets
Thomas Cook - more IT, fewer carpets
By Martin Cowen | November 23, 2016
Thomas Cook Group's full-year results show that the business continues to spend significantly more on its IT than shop refits. In the twelve months to the end-September, the firm's capital expendit Read More
News | Distribution
Webjet ramps up European B2B with £21 million Thomas Cook deal
Webjet ramps up European B2B with £21 million Thomas Cook deal
By Martin Cowen | August 19, 2016
Sunhotels, the European bedbank of Australia's Webjet, is taking a big chunk of UK tour operator Thomas Cook's hotel contracting and supply business. In a statement it said that it is paying Thomas Read More
News | Distribution