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PhocusWire’s in-depth coverage of generative AI including ChatGPT, Bard and other solutions and how they are being used across the travel industry.

alt="AI Insights: Generative AI in tour operating" title="AI Insights: Generative AI in tour operating"
News / Technology
AI Insights: Generative AI in tour operating
By PhocusWire | May 26, 2023
TUI Group's chief technology officer Pieter Jordaan answers our questions on how the company is working with generative artificial intelligence technology. Read More
alt="Travel’s ChatGPT adventure raises hopes and questions" title="Travel’s ChatGPT adventure raises hopes and questions"
News / Technology
Travel’s ChatGPT adventure raises hopes and questions
By Derek Catron | May 26, 2023
PhocusWire’s latest roundup of how travel companies are utilizing ChatGPT shows a wide range of approaches.   Read More
alt="Google unveils generative AI boost to search" title="Google unveils generative AI boost to search"
News / Online
Google unveils generative AI boost to search
By Linda Fox | May 24, 2023
During its Google Marketing Live event this week the company shared a number of updates including an example of how its search generative experience could work. Read More
alt="ChatGPT plugins' potential impact on the travel booking experience" title="ChatGPT plugins' potential impact on the travel booking experience"
Opinion / Technology
ChatGPT plugins' potential impact on the travel booking experience
By Mario Gavira | May 22, 2023
Can chatbot plugins bring a new, conversational layer to the decade-old search and booking interface in travel? Read More
alt="Hopper, MakeMyTrip, Indicio on data security with ChatGPT" title="Hopper, MakeMyTrip, Indicio on data security with ChatGPT"
News / Technology
Hopper, MakeMyTrip, Indicio on data security with ChatGPT
By Mitra Sorrells | May 19, 2023
In PhocusWire’s latest Let’s Hear It! LinkedIn Audio event, industry leaders discuss how generative AI can bring benefits for travelers while protecting the privacy of their data.   Read More
alt="Seamless but secure: ChatGPT and data protection in travel" title="Seamless but secure: ChatGPT and data protection in travel"
Event / Technology
Seamless but secure: ChatGPT and data protection in travel
May 18, 2023
LinkedIn On Demand
alt="STARTUP STAGE: Roam Around uses ChatGPT to tailor free travel itineraries" title="STARTUP STAGE: Roam Around uses ChatGPT to tailor free travel itineraries"
Interview / Startups
STARTUP STAGE: Roam Around uses ChatGPT to tailor free travel itineraries
By Derek Catron | May 18, 2023
Built on OpenAI’s ChatGPT, Roam Around claims to be the world’s first viral AI travel planner, crafting free personalized itineraries for its users.   Read More
alt="AI Insights: Generative AI in travel distribution" title="AI Insights: Generative AI in travel distribution"
News / Technology
AI Insights: Generative AI in travel distribution
By PhocusWire | May 17, 2023
Travelport’s chief product and technology officer Tom Kershaw answers our questions about how the company is working with generative artificial intelligence technology.    Read More
alt="Why it's time for travel companies to address "technical debt"" title="Why it's time for travel companies to address "technical debt""
News / Technology
Why it's time for travel companies to address "technical debt"
By Derek Catron | May 15, 2023
WhileChatGPT and AI are cool, travel businesses can't get the full benefit of new technologies until they replace their antiquated systems, experts at at Hotelbeds’ MarketHub Americas conference said.... Read More
alt="Seamless but secure: ChatGPT and data protection in travel" title="Seamless but secure: ChatGPT and data protection in travel"
News / Technology
Seamless but secure: ChatGPT and data protection in travel
By Mitra Sorrells | May 15, 2023
Join us for PhocusWire's next LinkedIn Audio Event as we discuss this topic with executives from Hopper, MakeMyTrip, Microsoft and Indicio. Read More
alt="Airbnb's Chesky on GPT-4 being right for travel" title="Airbnb's Chesky on GPT-4 being right for travel"
News / Online
Airbnb's Chesky on GPT-4 being right for travel
By Linda Fox | May 10, 2023
Airbnb CEO Brian Chesky said he felt the plugin interface was not right for travel but he has high hopes for GPT-4. Read More
alt="MakeMyTrip adds Microsoft’s GPT tech for voice-assisted travel booking" title="MakeMyTrip adds Microsoft’s GPT tech for voice-assisted travel booking"
News / Technology
MakeMyTrip adds Microsoft’s GPT tech for voice-assisted travel booking
By Mitra Sorrells | May 9, 2023
The India-based online travel agency says it will use the technology to introduce voice-assisted booking in Indian languages. Read More
alt="Navan uses ChatGPT for travel spend analysis and management" title="Navan uses ChatGPT for travel spend analysis and management"
News / Technology
Navan uses ChatGPT for travel spend analysis and management
By Linda Fox | May 4, 2023
The company, formerly TripActions, said it has used generative AI to develop Ava into a personal data analyst in addition to the previous traveler support function. Read More
alt="How ChatGPT levels the playing field for travel companies" title="How ChatGPT levels the playing field for travel companies"
News / Technology
How ChatGPT levels the playing field for travel companies
By Derek Catron | May 4, 2023
ChatGPT’s relative simplicity has benefited travel companies ranging in size from Expedia to Sailsquare, an Italy-based sailing cruise marketplace that used the tool to monitor communications on its... Read More
alt="How more travel companies make “magic” with ChatGPT" title="How more travel companies make “magic” with ChatGPT"
News / Technology
How more travel companies make “magic” with ChatGPT
By Derek Catron | May 1, 2023
We've gathered information from more companies that are integrating ChatGPT, including Hospitable which is using it to respond to guest messages.   Read More
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