Qantas Airways Limited


Getting out of the way of "innovation" in travel
Getting out of the way of "innovation" in travel
By Linda Fox | June 26, 2019
Amazon Web Services believes the travel industry is stuck in silos and an “old way of thinking about IT”, with disparate systems that don’t talk to each other. Read More
News | Technology
Conversational commerce and the travel industry: it’s time to say hello
Conversational commerce and the travel industry: it’s time to say hello
By Messenger Business  | June 24, 2019
Immediate. Personal. Conversational. Mobile messaging has long been the preferred way for people to connect with friends and family. Now it’s transforming communications between travel businesses and... Read More
From Our Partners | Online
qantas-agency-channel
Qantas unveils NDC-led booking channel for agents, hints at fees down the road
By Linda Fox | February 7, 2019
Qantas will introduce an agency booking channel from August this year providing its "widest range of fares." Read More
News | Distribution
Qantas goes big on NDC-led distribution platform
Qantas goes big on NDC-led distribution platform
By Kevin May | May 29, 2018
Qantas is waving a big NDC flag this week after launching a new technology service built on the new distribution standards created by IATA. Read More
News | Distribution
Qantas launches new distribution platform, Travelport adds rich content features
Qantas launches new distribution platform, Travelport adds rich content features
By Marisa Garcia | May 23, 2018
Qantas Airlines is stepping up its retailing game with the introduction of a new distribution platform intended to give travel agents access to more detailed information about product features availab Read More
News | Distribution
Latest Qantas safety video brings Australia to the world
Latest Qantas safety video brings Australia to the world
By Marisa Garcia | February 2, 2018
Qantas has revealed the latest generation of creative safety videos, following a theme of travel inspiration by featuring everyday Australians on holiday giving safety instructions in beautiful destin Read More
News | Online
Wi-Fi now on 82 airlines, system upgrades on the rise
Wi-Fi now on 82 airlines, system upgrades on the rise
By Jill Menze | January 30, 2018
In-flight Wi-Fi is more prevalent than it’s ever been, with 82 airlines now offering the service, up 17% over last year. Read More
News | Technology
Can airlines speed up their adoption of new technology? And should they?
Can airlines speed up their adoption of new technology? And should they?
By Marisa Garcia | November 9, 2017
Digital innovation has been outpacing the rate of change in aviation for a while, putting airlines at a disadvantage to other companies, even in the travel sector. IATA’s push for NDC, OneOrder and Read More
News | Distribution
How simplicity and lifestyle branding drive loyalty for airlines
How simplicity and lifestyle branding drive loyalty for airlines
By Marisa Garcia | September 11, 2017
JetBlue is using technology to bring humanity back to travel. Speaking at the Aviation Festival in London last week, Eash Sundaram, CIO, JetBlue credited technology for helping the airline deliver Read More
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Inflight wifi tipping point by 2022
Inflight wifi tipping point by 2022
By Martin Cowen | July 12, 2017
UK researcher house Juniper believes that more than half the world's commercial aviation fleet will be equipped with inflight wifi by 2022. It estimates that currently one-in-four planes allow pass Read More
News | Technology
Qantas pushes concierge bot out after home market trials
Qantas pushes concierge bot out after home market trials
By Marisa Garcia | July 6, 2017
Qantas has launched its Concierge bot service in North America, UK and Hong Kong, after successful trials in Australia. The new Facebook Messenger bot gives customers personalized travel inspiratio Read More
News | Technology
Airbnb enables guests to earn Qantas frequent flyer points
Airbnb enables guests to earn Qantas frequent flyer points
By Sean O'Neil | October 3, 2016
Airbnb has forged a marketing deal with Australia's Qantas enabling travelers to earn a point in its frequent flier program for every Australian dollar spent on total guest fees for short-term rentals Read More
News | Online
Airline websites fall short as DOT accessibility deadline approaches
Airline websites fall short as DOT accessibility deadline approaches
By Martin Cowen | July 15, 2016
Edinburgh-based UserVision has looked at the US websites of six global airlines in light of changes to the US Department of Transportation's accessibility rules. The changes were passed in 2013 req Read More
News | Distribution
Qantas reducing passenger pain with analytics tool to reduce delays
Qantas reducing passenger pain with analytics tool to reduce delays
By Linda Fox | June 27, 2016
The travel industry is often preached to about the benefits of data - big and small - to target customers better, personalise and generally make businesses more efficient. It's told about the incre Read More
News
Virtual reality is the new Instagram
Virtual reality is the new Instagram
By Viewpoints | February 15, 2016
Vacations are all about the experience and, in planning them, travelers typically take to social media to get an idea of what a particular destination has to offer. NB: This is a viewpoint by Abi M Read More
News | Technology