Online Travel Agency

PhocusWire's in-depth coverage of online travel agencies, featuring news, analysis, interviews, research and more on the brands and their strategies, executives and positions in the market.

VIDEO: Where the next great travel company will emerge
News / Technology
VIDEO: Where the next great travel company will emerge
By Kevin May | June 29, 2020
An individual iPhone 10 in 2020 contains more computing power than every computer in 1986 on the planet - that's a fact that is often hard to get your head around. Read More
Hotel distribution post-pandemic - How not to throw caution to the wind
From Our Partners / Distribution
Hotel distribution post-pandemic - How not to throw caution to the wind
By Nir Dupler - Fornova | June 29, 2020
With travel now opening up at a tethering pace after months of no demand, the hospitality industry is in survival mode. Shaving costs swiftly and effectively is the need of the hour.  Read More
How travel brands can communicate, establish trust and build loyalty in a crisis
From Our Partners / Online
How travel brands can communicate, establish trust and build loyalty in a crisis
By Kevin May | June 29, 2020
PhocusWire spoke to Salesforce about how the company helped many of its customers through the COVID-19 outbreak and what lessons should be noted by those looking to be better prepared for disruption of... Read More
new-normal-travel-activities-2
From Our Partners / Online
Paving the road ahead for activities in the new normal of travel
By Eric Gnock Fah - Klook | June 29, 2020
In order to capture growth in this current climate, businesses need to be opportunistic, agile and innovative, and partner-centric. Read More
Restoring confidence to travel: 5 tech solutions to help customers feel safe again
From Our Partners / Online
Restoring confidence to travel: 5 tech solutions to help customers feel safe again
By Jennifer Phillips April - Smartvel | June 29, 2020
With frequent changes and no single source of information, the travel industry is in a quandary. How can it communicate the most up-to-date information with their customers and help them feel confident? Read More
Tripadvisor quietly tests consumer-to-travel agent service Reco
News / Online
Tripadvisor quietly tests consumer-to-travel agent service Reco
By Kevin May | June 26, 2020
The service works on both desktop and via a smartphone app for Apple devices, giving travelers access to a portfolio of agents for a $199 fee each time. Read More
InPhocus, episode 15 - Racial diversity should be the challenge we accept and win
News / Online
InPhocus, episode 15 - Racial diversity should be the challenge we accept and win
By PhocusWire | June 26, 2020
We speak to Jamie-Lee Abtar, executive director of U.K.-based BAME Women In Travel, to learn more about the organization and what new steps brands should be considering. Read More
Sabre indicates "modest" recovery signs but air bookings still slammed
News / Distribution
Sabre indicates "modest" recovery signs but air bookings still slammed
By Kevin May | June 25, 2020
"The environment remains uncertain, with reductions in airline capacity and a volatile macro environment," Sabre says in an unscheduled update to investors this week. Read More
How I Got Here, episode 30 - Adam Goldstein of Hipmunk
Interview / Online
How I Got Here, episode 30 - Adam Goldstein of Hipmunk
By PhocusWire | June 25, 2020
The co-founder and CEO of travel search platform Hipmunk, Adam Goldstein, joins Mozio's David Litwak and Kevin May from PhocusWire to talk about its creation, challenges and eventual sale to SAP Concur. Read More
Trip.com Group launches $500M partner fund as part of Travel On initiative
News / Distribution
Trip.com Group launches $500M partner fund as part of Travel On initiative
By Linda Fox | June 25, 2020
The $500 million war chest will help its travel partners get back on their feet in the aftermath of the coronavirus pandemic. Read More
Airbnb won't take IPO off the table for 2020 despite business collapse
News / Online
Airbnb won't take IPO off the table for 2020 despite business collapse
By Kevin May | June 24, 2020
"We spent 12 years building Airbnb's business and lost almost all of it in the matter of four to six weeks." Read More
expedia-group-homeaway-vrbo
News / Online
Expedia Group retires HomeAway, moves customers over to Vrbo
By Mitra Sorrells | June 23, 2020
Expedia Group is getting rid of the HomeAway brand in the United States as it works to simplify its global vacation rental portfolio. Read More
NextRetreat lands €600,000 to build team travel service
News / Startups
NextRetreat lands €600,000 to build team travel service
By Linda Fox | June 23, 2020
Slovakia-based NextRetreat helps teams find the right destination and accommodation for their meetings. Read More
For travel, Google’s ad credit program is a joke
Opinion / Online
For travel, Google’s ad credit program is a joke
By Douglas Quinby - Arival | June 23, 2020
The impact of Google's coronavirus-led relief package for operators of tours, activities and attractions is laughable, yet completely unfunny.  Read More
Road trips become a big option for travel sellers
News / Technology
Road trips become a big option for travel sellers
By Kevin May | June 22, 2020
Travel Compositor's "Routing" platform was created in two months and allows users to add and book services along a particular road trip, all with a single payment point. Read More
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