Online Travel Agency

PhocusWire's in-depth coverage of online travel agencies, featuring news, analysis, interviews, research and more on the brands and their strategies, executives and positions in the market.

expedia-group-distribution-expansion
News / Distribution
Expedia expands wholesale rate management program to all medium- and large-size lodging partners
By Mitra Sorrells | August 5, 2020
Participating lodging partners can load B2B rates directly into Expedia Group, which will flow through to third-party providers. Read More
Booking.com cuts workforce by a quarter as pandemic bites
News / Online
Booking.com cuts workforce by a quarter as pandemic bites
By Kevin May | August 4, 2020
Almost 4,500 employees working for Booking.com are being laid off. Details about who and where will be figured out in the coming weeks. Read More
Creating a 360-degree customer view in a COVID-19 world
From Our Partners / Distribution
Creating a 360-degree customer view in a COVID-19 world
By Brian Lewis - Openjaw Technologies | August 3, 2020
Airlines can use device ID, browser behavior, transaction insights and other contextual data to create a single view of each customer, enabling great experiences, better tracking and personalized... Read More
REPORT: How data partnerships can speed up recovery
From Our Partners / Technology
REPORT: How data partnerships can speed up recovery
By Marisa Garcia | August 3, 2020
As travelers begin to once again pack their bags, it's not only necessary to keep them informed an safe, but also to know more about them and to keep them engaged through relevance and personalization... Read More
The real cost of issuing an interline ticket
From Our Partners / Distribution
The real cost of issuing an interline ticket
By Gaurav Agarwal | August 3, 2020
As airlines take measured steps towards recovery in a post-COVID world, the aviation industry faces a stark new reality. A reality that includes smaller networks, reduced frequencies and... Read More
Sounding Off: Google's playing of the "competition" card will irk many
Interview / Online
Sounding Off: Google's playing of the "competition" card will irk many
By PhocusWire | July 31, 2020
Tapping Google on the shoulder and telling it to scale back its plans may not be enough to truly democratize travel search for consumers.  Read More
InPhocus, episode 19 - People want to move again
News / Online
InPhocus, episode 19 - People want to move again
By PhocusWire | July 31, 2020
In this episode of InPhocus we examine a new report from Phocuswright and 3Victors that goes into a lot of detail about where travelers are considering going to.   Read More
Hotel payment optimization long overdue - and "just in time"
From Our Partners / Technology
Hotel payment optimization long overdue - and "just in time"
By Ixaris | July 31, 2020
As travelers begin to once again pack their bags, it's not only necessary to keep them informed and safe, but also to know more about them and to keep them engaged through relevance and... Read More
expedia-q2-2020
News / Online
Abysmal April pulls Expedia Group down to record lows in second quarter
By Mitra Sorrells | July 30, 2020
Expedia Group saw an uptick in business in May and June and now a leveling off in July. Read More
How I Got Here, episode 35 - Rob Wiesenthal of Blade
Interview / Online
How I Got Here, episode 35 - Rob Wiesenthal of Blade
By PhocusWire | July 30, 2020
Rob Wiesenthal swapped the glitzy world of the entertainment industry to launch a platform for booking helicopter commutes. He's in conversation with Mozio's David Litwak and Kevin May from PhocusWire. Read More
Trivago revenues wiped out as pandemic shut down travel in second quarter
News / Online
Trivago revenues wiped out as pandemic shut down travel in second quarter
By Kevin May | July 29, 2020
Revenue coming into hotel search service Trivago was almost obliterated between April and June, with the brand bracing for a 93% collapse from the same period 12 months prior. Read More
Short-term rentals and misalignment of the marketplace
Opinion / Distribution
Short-term rentals and misalignment of the marketplace
By Jared Alster - Dune7 | July 29, 2020
The distribution landscape for short-term vacation rentals is dominated by marketplaces. However, the pandemic has revealed some weak points and misalignment of incentives within the traditional... Read More
COVID-19 summer booking trends for hoteliers
From Our Partners / Distribution
COVID-19 summer booking trends for hoteliers
By Alison Guillot - Amadeus | July 29, 2020
Discover the latest travel and hotel booking trends during the coronavirus pandemic and how to navigate them with confidence. Read More
traveloka-250-million
News / Online
Southeast Asian OTA Traveloka raises $250M as it sees “encouraging recovery” in key markets
By Mitra Sorrells | July 28, 2020
The company has implemented several measures to address COVID-19 and says it is seeing recovery in Vietnam, Thailand, Indonesia and Malaysia. Read More
Another ancillary revenue for airlines: seat-blocking tech during a pandemic
News / Distribution
Another ancillary revenue for airlines: seat-blocking tech during a pandemic
By Kevin May | July 28, 2020
Buying an entire row or the seat next to you would, previously, have been a fairly niche purchase and often difficult to automate. But that's changed in a COVID-19 world. Read More
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