Online Travel Agency

PhocusWire's in-depth coverage of online travel agencies, featuring news, analysis, interviews, research and more on the brands and their strategies, executives and positions in the market.

How I Got Here, episode 37 - Rajesh Magow of MakeMyTrip
Interview / Online
How I Got Here, episode 37 - Rajesh Magow of MakeMyTrip
By PhocusWire | August 13, 2020
Mozio's David Litwak and Kevin May of PhocusWire talk with Rajesh Magow about the meteoric rise of India-based MakeMyTrip, one of the country's first online travel agencies to emerge in the 2000s. Read More
manifest-escapes-launch
News / Online
Manifest travel club launched by ex-CEO of Frontier Airlines
By Kevin May | August 12, 2020
Manifest connects its members to getaways and activities in exclusive destinations around the U.S. via private planes. Read More
Coronavirus claims ground transport victim as GroundLink shuts
News / Online
Coronavirus claims ground transport victim as GroundLink shuts
By Kevin May | August 12, 2020
The U.S.-based platform for booking chauffeured vehicles says services will end on August 31, citing the "catastrophic effects COVID-19 has had on the global economy." Read More
Technology and governments (sorry) have vital roles to play in tourism's recovery
News / Technology
Technology and governments (sorry) have vital roles to play in tourism's recovery
By Kevin May | August 11, 2020
The role of digital services, governments and regional organizations will be forced to come to the fore if the globe is to get back to the $9 trillion tourism economy it had pre-pandemic. Read More
splitty-acquires-cancelon
News / Startups
Hotel booking platform Splitty acquires assets of Cancelon
By Mitra Sorrells | August 11, 2020
Splitty says the deal will create a "distinctive OTA" with low expenses and high value for consumers. Read More
AirAsia and Trip.com Group unite in digital travel services pact
News / Online
AirAsia and Trip.com Group unite in digital travel services pact
By Kevin May | August 10, 2020
Flights, hotels, airport transfers and activities are included in the sharing of inventory across both platforms, with Trip.com Group's premium members getting "upgraded privileges" when they book... Read More
tim-hughes-agoda-phocuswright-europe-2020-2
Interview / Online
Phocuswright Europe 2020 preview: Out of Office with… Timothy Hughes
By PhocusWire | August 10, 2020
In a series of interviews with executives participating in the online event in September, PhocusWire finds out what they have learned from the COVID-19 crisis. Next up: Timothy Hughes of Agoda. Read More
Sabre revenue slumps to less than a tenth from the same period in 2019
News / Distribution
Sabre revenue slumps to less than a tenth from the same period in 2019
By Kevin May | August 7, 2020
Distribution and technology giant Sabre is using the pandemic to "right-size" the business in the wake of the huge disruption to passenger and service volumes. Read More
InPhocus, episode 20 - Looking to Russia for a different perspective
News / Online
InPhocus, episode 20 - Looking to Russia for a different perspective
By PhocusWire | August 7, 2020
Russia is never far away from the headlines - whether it's politics, science or culture. The country's travel sector is no less interesting, too - so add a global pandemic into the mix of 2020 and... Read More
Booking Holdings feels "full impact" of coronavirus as gross bookings plunge 91% in Q2 2020
News / Online
Booking Holdings feels "full impact" of coronavirus as gross bookings plunge 91% in Q2 2020
By Jill Menze | August 6, 2020
CEO Glenn Fogel believes it will be years and not quarters before the travel market returns to pre-COVID dollars. Read More
WEBINAR REPLAY! The digital customer journey is broken. Let’s fix it.
News / Technology
WEBINAR REPLAY! The digital customer journey is broken. Let’s fix it.
By PhocusWire | August 6, 2020
There has never been a more urgent time for travel sellers to reimagine their digital customer journeys. And the way they achieve that is as Complete Retailers. Read More
Virtual connections: Building relationships with travelers to generate future demand
Opinion / Online
Virtual connections: Building relationships with travelers to generate future demand
By Chris Blaine - Sojern | August 6, 2020
In a COVID-19 world, social media is not only an inexpensive way to reach large numbers of people, but a powerful opportunity to engage with potential customers and influence them to choose your... Read More
Phocuswright Europe 2020 preview: Out of Office with… Oliver Dlouhy
Interview / Online
Phocuswright Europe 2020 preview: Out of Office with… Oliver Dlouhy
By PhocusWire | August 6, 2020
In a series of interviews with executives participating in the online event in September, PhocusWire finds out what they have learned from the COVID-19 crisis. Read More
How I Got Here, episode 36 - Eric Gnock Fah of Klook
Interview / Online
How I Got Here, episode 36 - Eric Gnock Fah of Klook
By PhocusWire | August 6, 2020
Huge ambitions and Softbank-backed, Klook has positioned itself as one of the high-profile brands in the tours and activities wing of the industry. Its co-founder talks to Mozio's David Litwak and Kevin... Read More
flight-centre-acquires-whereto
News / Technology
Flight Centre buys business travel management platform WhereTo
By Mitra Sorrells | August 5, 2020
WhereTo uses artificial intelligence to recommend trip options that are within the company’s travel policy, meet the traveler's preferences and minimize costs. Read More
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