Online Travel Agency

PhocusWire's in-depth coverage of online travel agencies, featuring news, analysis, interviews, research and more on the brands and their strategies, executives and positions in the market.

Orbitz launches microsite geared toward LGBTQ travelers
News / Online
Orbitz launches microsite geared toward LGBTQ travelers
By Jill Menze | August 25, 2020
The brand's new Pride microsite lists LGBTQ-welcoming hotels that meet specific inclusivity standards. Read More
What will bring back confidence in travel?
From Our Partners / Distribution
What will bring back confidence in travel?
By Kyle Moore - Travelport | August 25, 2020
Travelers, before they book, need reassurance that travel is safe. COVID-19 has rocked traveler confidence, and we now need to know: what will restore it? Read More
Airbnb is set for a blockbuster IPO - here's why
Opinion / Online
Airbnb is set for a blockbuster IPO - here's why
By Tom Caton - AirDNA | August 24, 2020
Even amid COVID-19, Airbnb may be sneakily well-positioned to come out on top. Read More
despegar-q2-2020
News / Online
Despegar gets $200M in investments, sees “positive trend” in bookings
By Mitra Sorrells | August 21, 2020
Despegar's bookings declined 94% year-over-year in the second quarter, but the company is expressing optimism fueled by two new investments.   Read More
Sounding Off: Google's alienation of travel brands masks the ecosystem's other issues
Interview / Online
Sounding Off: Google's alienation of travel brands masks the ecosystem's other issues
By PhocusWire | August 21, 2020
Another week, another round of issues surrounding Google and its role in the world of travel advertising. Read More
Airbnb files for IPO despite crisis year for the travel industry
News / Online
Airbnb files for IPO despite crisis year for the travel industry
By Kevin May | August 19, 2020
The question of when Airbnb would move towards its long-awaited IPO has followed the company long before the coronavirus pandemic hit the industry in early-2020. Read More
google-freezes-accounts-covid
News / Online
Google plays hardball with pandemic-affected travel site, freezes its ad account
By Mitra Sorrells | August 19, 2020
According to a travel executive, Google froze his company's advertising accounts when it was unable to pay its Q1 invoices on time. Read More
Enough is enough - global travel brands make desperate plea for state help with pandemic recovery
News / Technology
Enough is enough - global travel brands make desperate plea for state help with pandemic recovery
By Kevin May | August 18, 2020
A joint letter, sent on their behalf by the WTTC today to the G7 countries and Australia, South Korea and Spain, asks governments to convene a COVID-19 global summit in a bid to "rescue the world... Read More
Why hotel marketing strategies should include LGBTQIA travelers
Opinion / Online
Why hotel marketing strategies should include LGBTQIA travelers
By Expedia Group | August 18, 2020
As destinations reopen, industry experts expect to see the LGBTQIA community be among the first to hit the road. Here’s how to market to this key demographic. Read More
Phocuswright Europe 2020 preview: Out of Office with… Julian Weselek
Interview / Distribution
Phocuswright Europe 2020 preview: Out of Office with… Julian Weselek
By PhocusWire | August 18, 2020
In a series of interviews with executives participating in the online event in September, PhocusWire finds out what they have learned from the COVID-19 crisis... Next up: Tourlane's Julian Weselek. Read More
REPORT: COVID-19 Hotel Forecast - Phuket
News / Distribution
REPORT: COVID-19 Hotel Forecast - Phuket
By PhocusWire | August 18, 2020
Despite Thailand and Phuket having every economic incentive to restart tourism as quickly as possible, the government has set public health as the top priority and has acted prudently regarding... Read More
VIDEO: New Reality With... Rohit Talwar of Fast Future
News / Technology
VIDEO: New Reality With... Rohit Talwar of Fast Future
By PhocusWire | August 17, 2020
The next guest on the New Reality With... series is Rohit Talwar, CEO at Fast Future, one of the world's leading organizations looking at the fields of futures and foresight. Read More
Boosting customer experience comes ahead of providing pandemic information to travelers
News / Technology
Boosting customer experience comes ahead of providing pandemic information to travelers
By Kevin May | August 17, 2020
Big data and analytics also scored the highest among the 11 technology-related options for brands, both in terms of previous impact and most likely to affect the business between now and 2025. Read More
Phocuswright Europe 2020 preview: Out of Office with… Guido Becher
Interview / Online
Phocuswright Europe 2020 preview: Out of Office with… Guido Becher
By PhocusWire | August 14, 2020
In a series of interviews with executives participating in the online event in September, PhocusWire finds out what they have learned from the COVID-19 crisis. Next up: Rappi Travel's Guido Becher. Read More
Hostelworld plots strategy beyond core product as bookings fall by two-thirds
News / Online
Hostelworld plots strategy beyond core product as bookings fall by two-thirds
By Kevin May | August 13, 2020
The "sharp drop" in its trading performance led the company to pursue a debt facility and subsequent equity raise of £13.8 million in June. Read More
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