Mobile


Middle Eastern travel marketers see Amazon as biggest disruption threat
Middle Eastern travel marketers see Amazon as biggest disruption threat
By Mitra Sorrells | April 17, 2019
Travel marketers in the Middle East say Amazon has the greatest potential to disrupt travel marketing in the next five years. Read More
News | Online
Zingle chatbot research
Chatbot usage on rise in travel, but effectiveness is tied to saving guests’ time
By Mitra Sorrells | April 11, 2019
A recent survey found consumers prefer human customer service rather than a chatbot, but they would use a chatbot if they believe it would save time. Read More
News | Technology
TripAdvisor new cruise review price comparison site2
TripAdvisor launches new cruise vertical
By Mitra Sorrells | April 9, 2019
TripAdvisor is expanding its platform to include cruise content, reviews and price comparison. Read More
News | Online
Middle East series part 1 overview
Middle East, part 1: How a young, digital-savvy population is impacting travel
By Mitra Sorrells | April 8, 2019
In part one in our series on the Middle East, we look at how the region's young and connected consumers are changing the travel landscape. Read More
News | Online
Uber eyes Middle East with $3.1B acquisition of Careem
Uber eyes Middle East with $3.1B acquisition of Careem
By Kevin May | March 26, 2019
The purchase price will be split between $1.4 billion in cash and $1.7 billion in convertible notes, Uber said when confirming the acquisition this week. Read More
News | Online
Google hotel search vacation rentals
Google pushes further into private accommodations, rolls out vacation rentals search worldwide
By Mitra Sorrells | March 26, 2019
Google is adding vacation rental listings from the likes of Expedia Group and TripAdvisor to its Hotel Search platform. Read More
News | Distribution
Mobile technology, customer acquisition among top challenges for ground transit operators
Mobile technology, customer acquisition among top challenges for ground transit operators
By Jill Menze | March 26, 2019
According to a survey from CellPoint Mobile, ground transit operators in the United States are struggling to keep up with consumer demand for a seamless, mobile-first transportation experience. Read More
News | Technology
lufthansa-innovation-hub-rydes
Lufthansa Innovation Hub offers rewards via RYDES app
By Linda Fox | March 25, 2019
Lufthansa Innovation Hub unveils RYDES mobility application, rewarding consumers for public transport trips as well as intercity services. Read More
News | Distribution
The effect of IPOs on transportation network companies like Uber and Lyft
The effect of IPOs on transportation network companies like Uber and Lyft
By Dave Kilduff - Windy City Limousine, Bus Worldwide, & Dave Kilduff - Windy City Limousine & Bus Worldwide | March 19, 2019
There's good disruption and bad, and plenty of corporate travel buyers will argue whether the disruption in ground transportation by transportation network companies like Uber and Lyft has been good or... Read More
Opinion | Technology
fliggy-alibaba-flyzoo-hotel
Fliggy packs Alibaba technology into debut FlyZoo hotel
By Linda Fox | March 13, 2019
Fliggy sets up FlyZoo hotel with automated services to improve the guest experience. Read More
News | Technology
Are urban mobility apps the new online travel agencies?
Are urban mobility apps the new online travel agencies?
By David Litwak - Mozio  | March 13, 2019
As more money gets poured into the sector, it's time to start thinking about urban mobility and how it intersects with the travel industry. Read More
Opinion | Distribution
Flight Centre chatbot investments
Flight Centre steps up investments in AI-powered chatbot solutions
By Mitra Sorrells | March 13, 2019
Flight Centre Travel Group has acquired travel chatbot Sam and has increased its investment in 30SecondsToFly. Read More
News | Technology
SITA baggage tracking Aeromexico chatbot
Aeromexico enables automated baggage tracking via chatbot
By Mitra Sorrells | March 12, 2019
  Aeromexico is the first airline to integrate SITA’s artificial intelligence-powered baggage tracking system into its passenger chatbot. Read More
News | Technology
Will travel brands bend to join the mobile "fold"?
Will travel brands bend to join the mobile "fold"?
By Glenville Morris - Travelport Digital  | March 11, 2019
Project Valley has finally become more than just a project. It became a proper announcement, with a proper release date but more importantly, it became a proper device: the Samsung Galaxy Fold. Read More
Opinion | Technology
Ground transportation part 2 car rental
Ground innovation, part 2: A new model for car rental
By Mitra Sorrells | March 11, 2019
For part 2 in our ground transportation series we look at some of the innovations in the sector from Turo, Sixt and Avis Budget Group. Read More
News | Technology