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Marriott on marketing initiatives and the summer rebound
By Christina Jelski - Travel Weekly
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February 22, 2021
Julius Robinson, chief sales and marketing officer at Marriott International, highlights the messages that are resonating with customers.
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Room for improvement - diversity in the hospitality boardroom
By Linda Fox
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February 19, 2021
A new report says about a third of publicly listed hospitality companies have just one or no women in board of director positions.
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News
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Marriott posts $164M loss following “most challenging year in 93-year history”
By Jill Menze
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February 18, 2021
Marriott's fourth quarter 2020 results come days after the unexpected passing of CEO Arne Sorenson.
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Why it’s a “buyer’s market” for corporate hotel rates
By Mitra Sorrells
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February 10, 2021
According to Tripbam, the COVID-19 pandemic has caused shifts related to rates, star rates, locations and booking trends.
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News
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Accor begins digital key rollout, plans 500 hotels in 2021
February 4, 2021
The hotel giant is planning for the digital key solution to be in 50% of its properties within five years.
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News
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Technology
VIDEO: How the pandemic might impact travel loyalty programs
By Linda Fox
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January 5, 2021
Travel loyalty programs will have to add flexible elements to their schemes to keep members with them.
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News
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Distribution
Marriott notes revenue and occupancy improvement led by China
By Donna Airoldi - BTN
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November 9, 2020
The hotel giant reported revenue per available room improvement in Q3 2020, with third-quarter occupancy at 35%, a drop of 40.8% from 2019. Average daily rate fell 26.4% to $117.44.
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Marriott has security breach fine reduced to £18M
By Linda Fox
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November 2, 2020
A regulator originally intended to fine the hotel company £99 million but took into account steps taken since, representations from the company and the impact of COVID-19.
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News
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Technology
British Airways sees data breach fine significantly reduced
By Linda Fox
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October 20, 2020
The U.K.-based carrier had a penalty for a data breach in June 2018 reduced to £20 million by the Information Commissioner's Office.
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News
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Technology
Delta CEO: Time for all travel sectors to “join arms” to drive safety and rebuild traveler confidence
By Mitra Sorrells
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September 21, 2020
The airline CEO spoke about collaboration, hygiene efforts, the future of business travel and the need for accountability and transparency on racial issues.
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News
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Online
Marriott believes worst is over, global occupancy at 30%
By Christina Jelski
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August 11, 2020
Around 9% of Marriott's properties worldwide currently remain closed, versus a high of more than 25% shuttered hotels back in April.
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News
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Expedia expands wholesale rate management program to all medium- and large-size lodging partners
By Mitra Sorrells
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August 5, 2020
Participating lodging partners can load B2B rates directly into Expedia Group, which will flow through to third-party providers.
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News
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Top travel CEOs call for Trump, congressional leaders to step up COVID-19 testing efforts
By Jill Menze
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July 28, 2020
Fourteen travel CEOs from brands including Hilton, Marriott, IHG and Wyndham are calling for federal action on COVID-19 testing.
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Online
Sounding Off: COVID-19 protocols aren't forever - but should they be?
By PhocusWire
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June 5, 2020
It would be a fool that bets against hygiene being the most important consideration for guests across the hospitality spectrum for decades to come.
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Interview
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Online
Hotels count the cost of updating hygiene protocols
By Linda Fox
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June 4, 2020
Hotel operations platform Optii Solutions estimates that hotels need to set aside $130,000 each year per hotel, based on a 250-room U.S. leisure property running at 60% occupancy, for the new...
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