Marriott International, Inc.


I was a senior VP of technology at Starwood - here’s my take on the guest data breach
I was a senior VP of technology at Starwood - here’s my take on the guest data breach
By Israel del Rio - Quilmach | December 10, 2018
Reports on the Marriott guest data breach have suggested the most probable cause was a result of the technology platform deployed by Starwood under the name “Valhalla.”  Read More
Opinion | Technology
Will Marriott data breach herald the death of personalization?
Will Marriott data breach herald the death of personalization?
By Greg Abbott - DataArt | December 5, 2018
This analysis could be titled in a number of ways, each with a lean towards what was disclosed by Marriott last week when it emerged some 500 million guest accounts had been hacked. Read More
Opinion | Technology
Marriott data breach - a mess that is only starting to unravel
Marriott data breach - a mess that is only starting to unravel
By Gates Marshall - CompliancePoint | November 30, 2018
Businesses and consumers continue to discuss privacy regulations and legislation on a regular basis, especially in the travel industry. Read More
Opinion | Technology
Marriott admits 500 million guest accounts hacked
Marriott admits 500 million guest accounts hacked
By Kevin May | November 30, 2018
A major security breach impacting on half a billion guest records in the Starwood reservation system has been disclosed by Marriott. Read More
News | Technology
VIDEO: The promise of voice tech for travel
VIDEO: The promise of voice tech for travel
By Mitra Sorrells | November 26, 2018
Voice technology has been one of the hottest topics of 2018, as both Google and Amazon ramp up their activity in the space, brands develop voice capabilities and consumers buy devices at a quickening... Read More
News | Technology
Shiji Fliggy facial check-in
Shiji and Fliggy partner to enable facial recognition for hotel check-in
By Mitra Sorrells | September 14, 2018
Facial recognition is enabling travelers to check into a hotel, receive a room card and establish payment authorization, all in about 30 seconds.   Read More
News | Technology
Tencent tipped for OYO move, Chinese to spend $45 billion this summer, and more China news and trends
Tencent tipped for OYO move, Chinese to spend $45 billion this summer, and more China news and trends
By PhocusWire | August 7, 2018
Tencent is tipped for a major OYO Rooms investment, while China's domestic and outbound summer season could be worth more than $45 billion with 500 million trips expected. Plus JV's, hotel marketi Read More
News | Distribution
Evolution warning: Are hotel owners in danger of becoming the new taxi drivers?
Evolution warning: Are hotel owners in danger of becoming the new taxi drivers?
By Peter O’Connor - Essec Business School | August 1, 2018
Just as the taxi industry responded to new competition by trying to manipulate governments in their favor, hotel chains are ganging up on travel industry innovators such as Airbnb and online travel... Read More
Opinion | Distribution
Customer experience part 4 hospitality
Reimagining customer experience, part 4: Hospitality happenings
By Mitra Sorrells | July 30, 2018
Deloitte recently surveyed more than 6,600 hotels guests who have collectively stayed at 25 brands across different hotel tiers to find out what makes a great hotel experience.   Read More
News | Technology
Smart hotels, investments, airline JVs and more China news and trends
Smart hotels, investments, airline JVs and more China news and trends
By PhocusWire | July 23, 2018
Booking's move into mobility, some interesting hotel and airline partnerships, the latest tranche of travel tech startup funding and more in the latest update. Didi, Airbnb and Ctrip Didi C Read More
News | Technology
Amazon Alexa for Hospitality D Berger
Alexa For Hospitality is a seminal moment in the industry (despite challenges)
By David Berger - Volara | July 4, 2018
The launch of Alexa for Hospitality is a seminal moment for hoteliers, as well as the ecosystem of vendors that serve them. Read More
News | Technology
Alexa, what do Echo devices in hotels mean for travel marketers?
Alexa, what do Echo devices in hotels mean for travel marketers?
By Mat Harris - Sojern | June 29, 2018
It’s no secret that Amazon is extremely well-positioned to disrupt digital advertising, with a massive global customer base, hundreds of millions of Prime subscribers, tremendous data assets and... Read More
News | Technology
Marriott partners with Salesforce to deliver more personalisation
Marriott partners with Salesforce to deliver more personalisation
By Rob Gill | May 25, 2018
Hotel giant Marriott International is working with Salesforce to create a global platform to improve communication with members of its loyalty schemes and deliver a more personalised service to them. Read More
News | Distribution
Marriott unveils partnerships for in-destination experiences platform
Marriott unveils partnerships for in-destination experiences platform
By Rob Gill | May 23, 2018
Marriott has signed a series of deals with technology companies to expand and open up its Marriott Moments platform of bookable destination activities. The hotel company says that Marriott Moments Read More
News | Distribution
Security series part 1 threat landscape
Unlocking travel security, part 1: The threat landscape
By Mitra Sorrells | May 7, 2018
Equifax, Yahoo, Ebay – all major brands that have been the targets of cyber criminals, with millions of customers impacted in each case.   Read More
News | Online