For 78% of working travelers and 60% of leisure travelers, the “little things” – for example, a property’s scent, its artwork or the restaurant’s music – “always” or “often” impact whether they would consider returning to a property.... Read More

Borrow A Boat's acquisition of KellyBoat is its third this year and first in the United States.... Read More

Ancillary revenue accounted for more than half of 2021 revenue at four airlines: Wizz Air, Frontier, Spirit and Allegiant.... Read More

A Microsoft executive outlines the rapidly changing travel landscape and technologies to look out for.... Read More

According to a PYMNTS study, consumers reported more engagement with travel platforms such as Airbnb and Homestay along with other digital solutions in Q2 2022.... Read More

The proposal would affect U.S. air carriers, foreign air carriers and third parties such as OTAs and metasearch sites that display fares for flights to, from and within the United States.... Read More

Influenced by learnings from high-end online retailers, Journey Hospitality's OneJourney has helped The Elms embrace e-commerce principles and more than double its revenue... Read More

A new non-profit association, OCTO, wants to enable reservation and ticketing system providers and tour, activity and attraction ticket resellers to connect their systems for more efficient distribution.... Read More

The share of B2C versus B2B funding has trended toward B2B companies for years, and in 2021 B2B funding hit its highest share ever, at 39%.... Read More

The co-founders realized that people have the best travel experiences when they take recommendations from people in their social circle. ... Read More

In this Q&A, Decius Valmorbida, president of Amadeus’ travel unit, discusses how the company is ditching the old, transaction-based treatment of customers in favor of a new, traveler-based approach.... Read More

Well-executed marketing campaigns can generate significant ROI for travel brands.... Read More

Travel companies are working to improve the travel experience for the disabled. Advocates say it just makes good business sense.... Read More

Saudi Arabia’s sovereign wealth fund, the Public Investment Fund, has signed a non-binding deal with Seera Group Holding to acquire a SR3.75 billion ($1 billion) stake in its travel unit Almosafer.... Read More

Trip.com Group's total revenue in the second quarter of this year came in at $598 million, down 32% from the same period in 2021 and down 2% compared to the prior quarter.  ... Read More