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Latest News

Stay up to date with the latest travel technology news, startup updates, and industry developments from across the global travel ecosystem.

Amadeus AI chatbot Asia Pacific
News / Distribution
Amadeus debuts AI chatbot for Asia Pacific
By Mitra Sorrells | January 12, 2018
Amadeus is making further inroads into the Asia Pacific online travel market with the launch of a natural language chatbot for the LINE app, a free messaging platform popular in the region.... Read More
Airlines social media Facebook Twitter
News / Online
Mixed results as airlines tackle social media-led customer service
By Mitra Sorrells | January 12, 2018
As travelers increasingly send direct messages through platforms like Facebook Messenger and Twitter, airlines and carriers need to prioritize quick responses to such inquiries.... Read More
QOTW: Something about blockchain and doomed travel giants
News / Distribution
QOTW: Something about blockchain and doomed travel giants
By PhocusWire | January 12, 2018
Quote from Maksim Izmaylov, CEO of Winding Tree.... Read More
Marriott and Delta learn tough lessons on importance of localization
News / Distribution
Marriott and Delta learn tough lessons on importance of localization
By Marisa Garcia | January 12, 2018
Marriott found itself in an uncomfortable position in China after an online customer questionnaire listed Hong Kong, Taiwan, Macau and Tibet as separate countries. Shanghai authorities closed the h... Read More
UK-based Snaptrip raises £2.1M, acquires Last Minute Cottages
News / Startups
UK-based Snaptrip raises £2.1M, acquires Last Minute Cottages
By Jill Menze | January 12, 2018
With a recent investment round tallying £2.1 million, Snaptrip has acquired Last Minute Cottages and is expanding its footprint in the United Kingdom’s holiday rental market.... Read More
Freebird continues expansion in corporate travel, plots next move in data
News / Technology
Freebird continues expansion in corporate travel, plots next move in data
By Kerry Medina | January 12, 2018
The corporate travel segment is just good business for Freebird, the startup that rebooks travelers experiencing flight disruption. The Cambridge, Mass.-based company shifted its focus to TMCs and the... Read More
The top seven travel API developments to look out for in 2018
News / Distribution
The top seven travel API developments to look out for in 2018
By Marisa Garcia | January 12, 2018
Back in 2016, IBM predicted that the API economy would be worth $2.2 trillion by 2018, based on the cumulative benefits of data integration and exchange through all industry sectors and the transactio... Read More
tnooz workshop replay: Beyond reviews – defining your hotel’s online reputation
News / Distribution
tnooz workshop replay: Beyond reviews – defining your hotel’s online reputation
By PhocusWire | January 12, 2018
Aly Thompson, who leads trivago's team of industry managers for Europe and English-speaking markets, shares trivago's thoughts - and data - on what hoteliers can do to connect with travelers during th... Read More
Marriott forced to close websites in China
News / Online
Marriott forced to close websites in China
By Kevin May | January 11, 2018
Marriott International has made a strong apology to the Chinese government and taken down its websites in the country following a series of "errors".... Read More
CityStasher expansion funding
News / Startups
"Airbnb for luggage" expands in Europe following $1.1M funding
By Mitra Sorrells | January 11, 2018
London-based startup CityStasher, which describes itself as the “Airbnb for luggage,” has raised $1.1 million in seed funding.... Read More
IHG starts major Amadeus tech move with Kimpton
News / Technology
IHG starts major Amadeus tech move with Kimpton
By Kevin May | January 11, 2018
Kimpton is the first group of properties within the InterContinental Hotels Group to switch over to the long-awaited platform provided by Amadeus.... Read More
Four focus areas for travel marketers to unlock the mobile opportunity
News / Technology
Four focus areas for travel marketers to unlock the mobile opportunity
By Viewpoints | January 11, 2018
This is a viewpoint from Nancy Hall, senior vice president at Conversant. Earlier this year, digital travel sales in the US were forecasted to reach $189.62 billion, of which 40% were estimated to... Read More
Fighting for the top slot in hotel SEM and SEO
News / Distribution
Fighting for the top slot in hotel SEM and SEO
By Marisa Garcia | January 11, 2018
A new report by L2 “Luxury Hotels: Google Hotel Finder vs OTAs” highlights a shift in the advertising strategies of leading hotel brands as these continue their direct booking battle with the leading... Read More
asia-pacific-online-travel-tenth
News / Online
Research Spotlight: Online travel in Asia Pacific to continue soaring
By PhocusWire | January 11, 2018
The last 15 years have seen Asia Pacific go from being a relative backwater in online travel to the biggest regional market on the planet.... Read More
Hoteliers: Here are six noteworthy products launching at CES 2018
News / Technology
Hoteliers: Here are six noteworthy products launching at CES 2018
By Kevin Farrell | January 10, 2018
It's Media Day here at CES 2018, where we'll be live-blogging our way through the most notable emerging tech -- and the crowds -- Tuesday through Friday. Hundreds of new products will be previewed thi... Read More
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