KLM Royal Dutch Airlines

ndc-progress-challenges
News / Distribution
Different paths on offer as airline distribution standard NDC evolves
By Linda Fox | July 13, 2021
Eight years on from NDC's inception, some old challenges remain and the pandemic has added some new ones. Read More
biometric-developments-aviation
News / Technology
How digital health passes bring biometrics in aviation much closer
By Linda Fox | April 7, 2021
Progress in facial recognition technology and reduced development costs are bringing seamless travel a step closer. Read More
IATA-NDC-retailing
News / Distribution
What's next for airline distribution as IATA pushes its retailing vision?
By Linda Fox | January 26, 2021
IATA lays out our three areas of focus in 2021 to get closer to airline retailing. Read More
airfrance-klm-distribution
News / Distribution
Q&A: Air France-KLM on why NDC remains core to its distribution strategy
By Linda Fox | September 17, 2020
Air France-KLM distribution boss talks to PhocusWire about its NDC strategy. Read More
Delta pauses NDC development, "doubles down" on existing distribution strategy
News / Distribution
Delta pauses NDC development, "doubles down" on existing distribution strategy
By Linda Fox | September 10, 2020
As Delta moves away from NDC to focus on its existing infrastructure, Air France-KLM continues its NDC strategy. Read More
Trivago, Booking.com, KLM and others unite to create COVID-19 information service
News / Distribution
Trivago, Booking.com, KLM and others unite to create COVID-19 information service
By Kevin May | June 4, 2020
A group of major travel brands have created a service to provide a single data source with current global news as it relates to the coronavirus outbreak and recovery. Read More
lufthansa-sabre-distribution
News / Distribution
Lufthansa Group airlines to be removed from Sabre as pair fail to reach distribution agreement
By Linda Fox | May 14, 2020
Lufthansa and Sabre have been wrangling over distribution costs since 2015 - now the group's airlines are to be removed from the latter's global distribution system. Read More
easemytrip-whatsapp-flights
News / Distribution
EaseMyTrip brings flight bookings to WhatsApp
By Linda Fox | January 28, 2020
Communications platforms such as WhatsApp are mostly used for customer service in travel but EaseMyTrip is enabling flight booking. Read More
corporate-travel-sustainabililty
News / Online
How the corporate travel industry is tackling climate change
By Linda Fox | January 22, 2020
The corporate travel community is tackling climate change with a focus on education, open dialogues and reducing carbon by traveling less. Read More
Air-France-KLM-digital-social-media
News / Distribution
VIDEO: Air France KLM on sales across social, China and being where customers are
By Linda Fox | September 16, 2019
PhocusWire spoke to Air France-KLM vice president of digital strategy Guido van Til about the social media strategy across the airlines and staying on top of digital developments. Read More
Conversational commerce and the travel industry: it’s time to say hello
From Our Partners / Online
Conversational commerce and the travel industry: it’s time to say hello
By Messenger Business  | June 24, 2019
Immediate. Personal. Conversational. Mobile messaging has long been the preferred way for people to connect with friends and family. Now it’s transforming communications between travel businesses and... Read More
Nordic Choice on Google Amazon using blockchain
News / Technology
Will Google and Amazon embrace a blockchain travel marketplace?
By Mitra Sorrells | June 7, 2019
Nordic Choice Hotels’ director of future business, Christian Lundén, says blockchain has the potential to disrupt travel distribution by stimulating activity from both startups and large tech players... Read More
KLM adds AR bag size check feature to Messenger, eDreams adds to its app
News / Technology
KLM adds AR bag size check feature to Messenger, eDreams adds to its app
By Marisa Garcia | October 3, 2018
KLM Royal Dutch Airlines has extended its augmented reality (AR) hand baggage size check feature, recently introduced to its iOS App, to all passengers through the KLM Messenger platform. And eDrea Read More
Completing the travel and aviation buzzword rankings
From Our Partners / Technology
Completing the travel and aviation buzzword rankings
By Sponsored Content | August 23, 2018
Sponsored by Global Aviation Festival What are the top 10 buzzwords in aviation and travel in 2018? We’ve already identified the top five - digital, experience, loyalty, ancillary and AI/artificia Read More
KLM to test robotic companion smart trolley at JFK and SFO
News / Online
KLM to test robotic companion smart trolley at JFK and SFO
By Marisa Garcia | July 16, 2018
KLM Royal Dutch Airlines has developed a prototype robot companion Care-E, a smart self-driving baggage trolley that can guide passengers through the airport while carrying their hand luggage up to 85 Read More