Hotel Industry News

PhocusWire's in-depth coverage of the hotel sector, featuring news, analysis, interviews, research and more on B&Bs, hotels, guesthouses and other property types.

The hotel sector is undergoing significant transformation, powered by new technologies, evolving guest expectations, and a renewed focus on direct booking and operational efficiency. PhocusWire delivers the latest hotel industry news, covering the strategies and innovations shaping the future of global hospitality.

Hotel chain developments, hospitality trends, and market shifts

Stay updated on how hotel brands are expanding, restructuring, and embracing digital platforms to elevate the guest experience. From contactless check-in and AI-powered pricing to loyalty evolution and branded residential offerings, our coverage tracks the industry’s response to changing demand and competitive pressure.

Virtual connections: Building relationships with travelers to generate future demand
Opinion / Online
Virtual connections: Building relationships with travelers to generate future demand
By Chris Blaine - Sojern | August 6, 2020
In a COVID-19 world, social media is not only an inexpensive way to reach large numbers of people, but a powerful opportunity to engage with potential customers and influence them to choose your... Read More
Accor sees super-short booking window emerge, €200M cost-savings put into place
News / Distribution
Accor sees super-short booking window emerge, €200M cost-savings put into place
By Linda Fox | August 5, 2020
Outlining plans for a further €200 million in recurring savings, Accor's CEO described the current situation as “global, sudden, violent and unprecedented.” Read More
expedia-group-distribution-expansion
News / Distribution
Expedia expands wholesale rate management program to all medium- and large-size lodging partners
By Mitra Sorrells | August 5, 2020
Participating lodging partners can load B2B rates directly into Expedia Group, which will flow through to third-party providers. Read More
Booking.com cuts workforce by a quarter as pandemic bites
News / Online
Booking.com cuts workforce by a quarter as pandemic bites
By Kevin May | August 4, 2020
Almost 4,500 employees working for Booking.com are being laid off. Details about who and where will be figured out in the coming weeks. Read More
How being smart and nimble will help hoteliers survive years of flux
Opinion / Distribution
How being smart and nimble will help hoteliers survive years of flux
By Klaus Kohlmayr - IDeaS | August 3, 2020
Up-to-date data, rapid forecasting and automated pricing are critical for hoteliers trying to maximize revenue during the COVID-19 crisis.   Read More
REPORT: How data partnerships can speed up recovery
From Our Partners / Technology
REPORT: How data partnerships can speed up recovery
By Marisa Garcia | August 3, 2020
As travelers begin to once again pack their bags, it's not only necessary to keep them informed an safe, but also to know more about them and to keep them engaged through relevance and personalization... Read More
Amadeus reports a loss of €89M, kicks off additional €250M cost-reduction plan
News / Distribution
Amadeus reports a loss of €89M, kicks off additional €250M cost-reduction plan
By Linda Fox | July 31, 2020
Announcing half-year and second-quarter 2020 results, the company says the plan is designed to “strengthen its capabilities” going forward. Read More
VIDEO: New Reality With... Ross Veitch of Wego
News / Online
VIDEO: New Reality With... Ross Veitch of Wego
By PhocusWire | July 31, 2020
The next guest on the New Reality With... series is Ross Veitch, CEO of Wego, one of the MENA region's leading online travel players. Read More
Hotel payment optimization long overdue - and "just in time"
From Our Partners / Technology
Hotel payment optimization long overdue - and "just in time"
By Ixaris | July 31, 2020
As travelers begin to once again pack their bags, it's not only necessary to keep them informed and safe, but also to know more about them and to keep them engaged through relevance and... Read More
expedia-q2-2020
News / Online
Abysmal April pulls Expedia Group down to record lows in second quarter
By Mitra Sorrells | July 30, 2020
Expedia Group saw an uptick in business in May and June and now a leveling off in July. Read More
Spotta nets $1.2M to bring its hotel pest control tech to new markets
News / Startups
Spotta nets $1.2M to bring its hotel pest control tech to new markets
By Linda Fox | July 30, 2020
Spotta has raised a seed round to put towards expansion and the launch of new services. Read More
Corporate travelers expect companies to implement health and safety measures as travel resumes
News / Distribution
Corporate travelers expect companies to implement health and safety measures as travel resumes
By Linda Fox | July 29, 2020
A new study from SAP Concur reveals employees' top concerns once business travel resumes. Read More
Trivago revenues wiped out as pandemic shut down travel in second quarter
News / Online
Trivago revenues wiped out as pandemic shut down travel in second quarter
By Kevin May | July 29, 2020
Revenue coming into hotel search service Trivago was almost obliterated between April and June, with the brand bracing for a 93% collapse from the same period 12 months prior. Read More
Short-term rentals and misalignment of the marketplace
Opinion / Distribution
Short-term rentals and misalignment of the marketplace
By Jared Alster - Dune7 | July 29, 2020
The distribution landscape for short-term vacation rentals is dominated by marketplaces. However, the pandemic has revealed some weak points and misalignment of incentives within the traditional... Read More
COVID-19 summer booking trends for hoteliers
From Our Partners / Distribution
COVID-19 summer booking trends for hoteliers
By Alison Guillot - Amadeus | July 29, 2020
Discover the latest travel and hotel booking trends during the coronavirus pandemic and how to navigate them with confidence. Read More
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