Hotel Industry News

PhocusWire's in-depth coverage of the hotel sector, featuring news, analysis, interviews, research and more on B&Bs, hotels, guesthouses and other property types.

The hotel sector is undergoing significant transformation, powered by new technologies, evolving guest expectations, and a renewed focus on direct booking and operational efficiency. PhocusWire delivers the latest hotel industry news, covering the strategies and innovations shaping the future of global hospitality.

Hotel chain developments, hospitality trends, and market shifts

Stay updated on how hotel brands are expanding, restructuring, and embracing digital platforms to elevate the guest experience. From contactless check-in and AI-powered pricing to loyalty evolution and branded residential offerings, our coverage tracks the industry’s response to changing demand and competitive pressure.

Booking.com introduces longer-stay rates
News / Online
Booking.com introduces longer-stay rates
By Christina Jelski - Travel Weekly | September 22, 2020
The move is largely designed to bolster Booking.com's homes and apartments business, which has accounted for a growing share of the brand's bookings mid-pandemic. Read More
Reevaluating travel risk through the lens of equality, diversity and inclusion
Opinion / Online
Reevaluating travel risk through the lens of equality, diversity and inclusion
By Rhiannon Parker - Intertek Cristal | September 22, 2020
Notably missing from the dialogue around diversity and inclusion in the travel industry is critically evaluating the way we manage travel-related risk and the lens through which it has traditionally... Read More
corporate-travel-productivity
Opinion / Distribution
Corporate travel reset: 5 tips to improve productivity
By Craig Fichtelberg, AmTrav | September 21, 2020
Companies should look at the outcome of previous business trips to decide which journeys should now be face-to-face in the future. Read More
The travel forecast is uncertain, other than the presence of the cloud
From Our Partners / Distribution
The travel forecast is uncertain, other than the presence of the cloud
By George Dumitru - WBE.travel | September 21, 2020
We analyze why fixed costs when there is no revenue, or even the realistic prospect of an uplift in revenue, is kryptonite for SMEs in the travel industry. Read More
InPhocus, episode 23 - Time spent with Katz is never wasted
News / Technology
InPhocus, episode 23 - Time spent with Katz is never wasted
By PhocusWire | September 18, 2020
Jeff Katz has plenty to say about his new comrade Cory Garner but, as many will know, the Orbitz founder and former-airline exec always has a range of views on many other aspects of the industry. Read More
Travel employees don't feel valued - but companies can turn the employee experience around
News / Online
Travel employees don't feel valued - but companies can turn the employee experience around
By Jill Menze | September 18, 2020
According to a new study from Qualtrics, 42% of travel and hospitality employees say they don't feel valued by their employer, but the COVID-19 crisis presents an opportunity for travel companies to... Read More
WEBINAR REPLAY! Why social media holds the key to recovery for luxury hospitality
News
WEBINAR REPLAY! Why social media holds the key to recovery for luxury hospitality
By PhocusWire | September 17, 2020
While enough has been spoken about what hotels need to do in communicating on social media, the real challenge would lie in converting these communications into bookings and building trust with the... Read More
Airbnb will get to its long-awaited IPO with a spring in its step
Opinion / Online
Airbnb will get to its long-awaited IPO with a spring in its step
By Steven Jankowski - AllTheRooms | September 17, 2020
Higher volumes of short-term rental bookings have allowed Airbnb to get its IPO plans back on track. Read More
Thomas Cook attempts a comeback, under new ownership and online-only
News / Online
Thomas Cook attempts a comeback, under new ownership and online-only
By Kevin May | September 15, 2020
Thomas Cook will be a digital-only operation, operating as ThomasCook.com, with an emphasis on build-your-own packages to popular destinations around Europe. Read More
phocuswire remix image generic
News / Distribution
WEBINAR REPLAY! Remix your hotel’s business model for crisis recovery
By PhocusWire | September 15, 2020
In this webinar produced by Amadeus and PhocusWire, learn what the global hotel industry looks like today and the traveler trends to be aware of as you plan the next phase of crisis recovery. Read More
Destinations join forces with private companies to boost tourism
News / Distribution
Destinations join forces with private companies to boost tourism
By Linda Fox | September 15, 2020
Travel companies and tourism organizations are devising various initiatives to bring back travelers in recent months. It's not just lip service, but a collaborative effort by all parties. Read More
Identifying areas for innovation as travelers embrace their "conscience"
News / Distribution
Identifying areas for innovation as travelers embrace their "conscience"
By Linda Fox | September 15, 2020
Smart Travel Lab believes travelers now have a heightened sense of wanting to do better and travel more sustainably. Brands should take advantage of this shift. Read More
VIDEO: New Reality With... Jennifer Wilson-Buttigieg of Valerie Wilson Travel
News / Distribution
VIDEO: New Reality With... Jennifer Wilson-Buttigieg of Valerie Wilson Travel
By PhocusWire | September 15, 2020
The next guest on the New Reality With... series is Jennifer Wilson-Buttigieg, co-president and owner of Valerie Wilson Travel, one of the U.S.'s leading independent retail travel agencies. Read More
mirai-op-ed-international-sales
Opinion / Distribution
10 tips for hoteliers to capture direct international sales as travel resumes
By Pablo Delgado - Mirai | September 14, 2020
 Hoteliers should adopt these tips to ensure OTAs aren’t getting more of their international business. Read More
Hotel runner square post covid
News / Distribution
How hotels and travel agencies can prepare for a post-pandemic future
By HotelRunner | September 14, 2020
In order to be fit for a post-COVID future, hotels must continue to manage cancellations effectively, encourage and facilitate rebookings, cut costs and increase their discoverability, availability and... Read More
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