Hotel Industry News

PhocusWire's in-depth coverage of the hotel sector, featuring news, analysis, interviews, research and more on B&Bs, hotels, guesthouses and other property types.

The hotel sector is undergoing significant transformation, powered by new technologies, evolving guest expectations, and a renewed focus on direct booking and operational efficiency. PhocusWire delivers the latest hotel industry news, covering the strategies and innovations shaping the future of global hospitality.

Hotel chain developments, hospitality trends, and market shifts

Stay updated on how hotel brands are expanding, restructuring, and embracing digital platforms to elevate the guest experience. From contactless check-in and AI-powered pricing to loyalty evolution and branded residential offerings, our coverage tracks the industry’s response to changing demand and competitive pressure.

Understanding new generation hospitality solutions
From Our Partners / Distribution
Understanding new generation hospitality solutions
By Minsait | November 6, 2020
The ability to do more with less is not an efficiency of the business that we would like to achieve but a real necessity for the company to survive. Read More
Booking Holdings sees uptick in Q3 bookings driven by domestic travel
News / Online
Booking Holdings sees uptick in Q3 bookings driven by domestic travel
By Jill Menze | November 5, 2020
Despite the coronavirus pandemic continuing to “weigh heavily” on Booking Holdings’ financial performance, the online travel giant saw marked improvement in the third quarter of 2020 compared to Q2 of... Read More
hilton-third-quarter-2020
News / Distribution
Hilton encouraged by improvements, upbeat on current trends
By Linda Fox | November 5, 2020
Hilton has seen encouraging trends in the third quarter of 2020, which it expects will continue into the final few months of the year. Read More
VIDEO: New Reality With... Fred Lalonde of Hopper
News / Online
VIDEO: New Reality With... Fred Lalonde of Hopper
By PhocusWire | November 5, 2020
The next guest on the New Reality With... series is Fred Lalonde, CEO and co-founder of Hopper, a travel search and booking app using prediction models and alerts. Read More
expedia-group-q3-2020
News / Online
Expedia Group Q3 “better than expected,” Vrbo up YoY
By Mitra Sorrells | November 4, 2020
Expedia Group CEO Peter Kern says the company intends to be "more bold" on pushing the Vrbo brand while it also pursues a broad cost-cutting strategy. Read More
startup-stage-trip-affiliates-network
Interview / Startups
STARTUP STAGE: Trip Affiliates Network provides tech solutions for travel agents, wholesalers and hotels
By Mitra Sorrells | November 4, 2020
Trip Affiliates Network’s solutions include integrated booking systems for flights, hotels, activities and transfers, plus dynamic packages and digital payment solutions. Read More
reset in hotel bookings siteminder
Opinion / Distribution
A reset in hotel bookings is happening right now
By Mike Ford - SiteMinder | November 4, 2020
The hotel booking cycle generally goes through five key stages until it resets into a different normal. Here's what to know. Read More
Trivago says soft demand ongoing, hopes for travel recovery in mid-2021
News / Online
Trivago says soft demand ongoing, hopes for travel recovery in mid-2021
By Linda Fox | November 3, 2020
Reporting third quarter 2020 results the hotel metasearch company says increases over the summer period were driven by nearby trips to nature spots in “developed Europe.” Read More
Phocuswright Conference 2020 Preview: Travelers should finally get the attention they deserve
News / Online
Phocuswright Conference 2020 Preview: Travelers should finally get the attention they deserve
By Kevin May | November 3, 2020
Brands, industry associations and government have a unique opportunity to do the right thing and put customers in the middle of their strategic prism. Read More
Study: 66% of travel brands not prepared to meet SCA deadline
News / Technology
Study: 66% of travel brands not prepared to meet SCA deadline
By Jill Menze | November 3, 2020
According to a report from Amadeus, COVID-19 has delayed Strong Customer Authentication (SCA) implementation by an average of six months. Read More
ctm-acquires-tramada
News / Technology
CTM acquires travel tech software provider Tramada
By Mitra Sorrells | November 3, 2020
The acquisition comes just one month after CTM purchased U.S.-based Travel & Transport. Read More
Marriott has security breach fine reduced to £18M
News / Technology
Marriott has security breach fine reduced to £18M
By Linda Fox | November 2, 2020
    A regulator originally intended to fine the hotel company £99 million but took into account steps taken since, representations from the company and the impact of COVID-19. Read More
InPhocus, episode 26 - Seizing opportunities in a pandemic travel market
News / Online
InPhocus, episode 26 - Seizing opportunities in a pandemic travel market
By PhocusWire | October 30, 2020
The pandemic has caused all sorts of headaches for travel brands - but it has also inspired some new ideas that were probably never on the agenda for companies at the turn of 2020. Read More
VIDEO: New Reality With... Andres Fabris of Traxo
News / Technology
VIDEO: New Reality With... Andres Fabris of Traxo
By PhocusWire | October 30, 2020
The next guest on the New Reality With... series is Andres Fabris, CEO of Traxo, a leader in travel data capture and itinerary intelligence for business travel. Read More
WEBINAR REPLAY! Playing telephone - how to improve communication lines with travelers
News / Technology
WEBINAR REPLAY! Playing telephone - how to improve communication lines with travelers
By PhocusWire | October 29, 2020
How to educate like a pro and reduce the friction between suppliers, travel professionals and travelers themselves. Read More
The Phocuswright Conference 2026