American Express


Corporate travel distribution is broken - now some blame the GDSs
Corporate travel distribution is broken - now some blame the GDSs
By Jill Menze | September 25, 2019
What precisely does airline distribution for business travel look like? Based on a fiery exchange at The Beat Live in New York last week, the answer is up for grabs and some familiar tech providers are... Read More
News | Distribution
Paul Abbott gets top American Express GBT job as CEO Anderson steps down
Paul Abbott gets top American Express GBT job as CEO Anderson steps down
By Linda Fox | September 20, 2019
Abbott comes from a chief commercial officer role within payments at American Express and has been on the board at the business travel unit for four years. Read More
News | Distribution
How-i-got-here-Philippe-Chereque
How I Got Here, episode 5 - Philippe Chereque of American Express GBT
By Kevin May | September 19, 2019
One of the original executives at Amadeus and now the president at American Express GBT joins Kevin May and David Litwak for the latest episode. Read More
Interview | Distribution
CEO interview Amex GBT Doug Anderson
In The Big Chair - Doug Anderson of American Express Global Business Travel
By Mitra Sorrells | August 14, 2019
The CEO of the global TMC discusses business travel pain points, the impact of NDC in the corporate channel and new startups entering the market. Read More
Interview | Online
Amex GBT acquires Middle East Kanoo Travel
American Express GBT acquires stake in Middle East TMC
By Mitra Sorrells | August 13, 2019
American Express Global Business Travel has taken a 65% stake in Kanoo Travel, a TMC focused on the Middle East. Read More
News | Online
Business travel part 2 TMC innovation
Business travel, part 2: TMCs focus on innovation to stay competitive
By Mitra Sorrells | August 12, 2019
For part two of our series on business travel we explore how some of the legacy TMCs are pursuing innovation. Read More
News | Online
Business travel part 1 investor perspective
Business Travel, part 1: The (major) investor opportunity
By Mitra Sorrells | August 5, 2019
For the first part in our monthlong series on business travel, we talk to investors in three of the sector's biggest startups - Lola.com, TravelPerk and TripActions. Read More
News | Startups
Payments month part 3 virtual cards
Travel payments, part 3: Virtual payment tech and its impact on business travel
By Mitra Sorrells | June 17, 2019
For part three in our payments month series we take a look at virtual card payments and how they're used in business travel. Read More
News | Technology
corporate-tools-Amex-ACTE
Marketing might be the answer for corporate travel booking tool adoption
By Linda Fox | June 7, 2019
Challenges remain for corporate booking tools, which are having to evolve fast to keep up. Read More
News | Technology
american-express-resy
American Express builds out services for members with acquisition of Resy
By Linda Fox | May 20, 2019
American Express continues to widen services for members, adds Resy restaurant booking service Read More
News | Online
Sounding Off: Innovation in travel is only in the eye of the beholder
Sounding Off: Innovation in travel is only in the eye of the beholder
By PhocusWire | March 8, 2019
It's time to stop worrying about who is apparently providing the "innovation" and concentrate on ensuring that a brand keeps up with market forces, customer requirements and technology. Read More
Interview | Startups
Amex GBT launches cross-industry benchmarking tool to measure travel manager performance
Amex GBT launches cross-industry benchmarking tool to measure travel manager performance
By Jill Menze | March 6, 2019
American Express Global Business Travel's new Peer Travel Insights service will rank companies within their peer group. Read More
News | Technology
business-travel-airport-woman-innovation-3
Why travel management companies have a responsibility to drive innovation
By David Thompson - American Express Global Business Travel  | March 5, 2019
Business travel should be the most fertile ground for innovation in the traveler experience. However, the industry must first be willing to drive change rather than passively react to it. Read More
Opinion | Technology
Lyft, Amex GBT and more executive moves...
Lyft, Amex GBT and more executive moves...
By PhocusWire | February 14, 2019
In today’s wrap-up of news in brief… Lyft poaches from Uber... Kiwi.com creates new role... Amex GBT bets on digital... Read More
Notated News | Online
QOTW: Something about achieving true automation
QOTW: Something about achieving true automation
By Kevin May | November 9, 2018
Quote from David Thompson, CITO of American Express Global Business Travel, in an article on PhocusWire this week. Read More
News | Technology