American Express


CEO interview Amex GBT Doug Anderson
In The Big Chair - Doug Anderson of American Express Global Business Travel
By Mitra Sorrells | August 14, 2019
The CEO of the global TMC discusses business travel pain points, the impact of NDC in the corporate channel and new startups entering the market. Read More
Interview | Online
Amex GBT acquires Middle East Kanoo Travel
American Express GBT acquires stake in Middle East TMC
By Mitra Sorrells | August 13, 2019
American Express Global Business Travel has taken a 65% stake in Kanoo Travel, a TMC focused on the Middle East. Read More
News | Online
Business travel part 2 TMC innovation
Business travel, part 2: TMCs focus on innovation to stay competitive
By Mitra Sorrells | August 12, 2019
For part two of our series on business travel we explore how some of the legacy TMCs are pursuing innovation. Read More
News | Online
Business travel part 1 investor perspective
Business Travel, part 1: The (major) investor opportunity
By Mitra Sorrells | August 5, 2019
For the first part in our monthlong series on business travel, we talk to investors in three of the sector's biggest startups - Lola.com, TravelPerk and TripActions. Read More
News | Startups
Payments month part 3 virtual cards
Travel payments, part 3: Virtual payment tech and its impact on business travel
By Mitra Sorrells | June 17, 2019
For part three in our payments month series we take a look at virtual card payments and how they're used in business travel. Read More
News | Technology
corporate-tools-Amex-ACTE
Marketing might be the answer for corporate travel booking tool adoption
By Linda Fox | June 7, 2019
Challenges remain for corporate booking tools, which are having to evolve fast to keep up. Read More
News | Technology
american-express-resy
American Express builds out services for members with acquisition of Resy
By Linda Fox | May 20, 2019
American Express continues to widen services for members, adds Resy restaurant booking service Read More
News | Online
Sounding Off: Innovation in travel is only in the eye of the beholder
Sounding Off: Innovation in travel is only in the eye of the beholder
By PhocusWire | March 8, 2019
It's time to stop worrying about who is apparently providing the "innovation" and concentrate on ensuring that a brand keeps up with market forces, customer requirements and technology. Read More
Interview | Startups
Amex GBT launches cross-industry benchmarking tool to measure travel manager performance
Amex GBT launches cross-industry benchmarking tool to measure travel manager performance
By Jill Menze | March 6, 2019
American Express Global Business Travel's new Peer Travel Insights service will rank companies within their peer group. Read More
News | Technology
business-travel-airport-woman-innovation-3
Why travel management companies have a responsibility to drive innovation
By David Thompson - American Express Global Business Travel  | March 5, 2019
Business travel should be the most fertile ground for innovation in the traveler experience. However, the industry must first be willing to drive change rather than passively react to it. Read More
Opinion | Technology
Lyft, Amex GBT and more executive moves...
Lyft, Amex GBT and more executive moves...
By PhocusWire | February 14, 2019
In today’s wrap-up of news in brief… Lyft poaches from Uber... Kiwi.com creates new role... Amex GBT bets on digital... Read More
Notated News | Online
QOTW: Something about achieving true automation
QOTW: Something about achieving true automation
By Kevin May | November 9, 2018
Quote from David Thompson, CITO of American Express Global Business Travel, in an article on PhocusWire this week. Read More
News | Technology
amex-global-business-travel-david-thompson
Technically Speaking - David Thompson of Amex Global Business Travel
By PhocusWire | November 7, 2018
For our November theme, PhocusWire talks to technology heads on the challenges of their roles and the rapid pace of change in travel technology and distribution. Read More
Interview | Technology
ACTE report NDC confusion
NDC causing confusion, concern for corporate travel managers
By Mitra Sorrells | October 17, 2018
Corporate travel managers do not fully understand IATA’s New Distribution Capability and that lack of knowledge may make them resistant to embracing the data transmission standard. Read More
News | Distribution
Revenue and loyalty for vacation rentals in the age of Amazon and Google
Revenue and loyalty for vacation rentals in the age of Amazon and Google
By Mike Putman - Custom Travel Solutions | August 23, 2018
The accommodations market has expanded over the past decade, in part due to the growing vacation rental sector. However, nobody quite knows how vacation rentals will fit into the larger travel ecosystem... Read More
Opinion | Online