American Express


american-express-resy
American Express builds out services for members with acquisition of Resy
By Linda Fox | May 20, 2019
American Express continues to widen services for members, adds Resy restaurant booking service Read More
News | Online
Sounding Off: Innovation in travel is only in the eye of the beholder
Sounding Off: Innovation in travel is only in the eye of the beholder
By PhocusWire | March 8, 2019
It's time to stop worrying about who is apparently providing the "innovation" and concentrate on ensuring that a brand keeps up with market forces, customer requirements and technology. Read More
Interview | Startups
Amex GBT launches cross-industry benchmarking tool to measure travel manager performance
Amex GBT launches cross-industry benchmarking tool to measure travel manager performance
By Jill Menze | March 6, 2019
American Express Global Business Travel's new Peer Travel Insights service will rank companies within their peer group. Read More
News | Technology
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Why travel management companies have a responsibility to drive innovation
By David Thompson - American Express Global Business Travel  | March 5, 2019
Business travel should be the most fertile ground for innovation in the traveler experience. However, the industry must first be willing to drive change rather than passively react to it. Read More
Opinion | Technology
Lyft, Amex GBT and more executive moves...
Lyft, Amex GBT and more executive moves...
By PhocusWire | February 14, 2019
In today’s wrap-up of news in brief… Lyft poaches from Uber... Kiwi.com creates new role... Amex GBT bets on digital... Read More
Notated News | Online
QOTW: Something about achieving true automation
QOTW: Something about achieving true automation
By Kevin May | November 9, 2018
Quote from David Thompson, CITO of American Express Global Business Travel, in an article on PhocusWire this week. Read More
News | Technology
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Technically Speaking - David Thompson of Amex Global Business Travel
By PhocusWire | November 7, 2018
For our November theme, PhocusWire talks to technology heads on the challenges of their roles and the rapid pace of change in travel technology and distribution. Read More
Interview | Technology
ACTE report NDC confusion
NDC causing confusion, concern for corporate travel managers
By Mitra Sorrells | October 17, 2018
Corporate travel managers do not fully understand IATA’s New Distribution Capability and that lack of knowledge may make them resistant to embracing the data transmission standard. Read More
News | Distribution
Revenue and loyalty for vacation rentals in the age of Amazon and Google
Revenue and loyalty for vacation rentals in the age of Amazon and Google
By Mike Putman - Custom Travel Solutions | August 23, 2018
The accommodations market has expanded over the past decade, in part due to the growing vacation rental sector. However, nobody quite knows how vacation rentals will fit into the larger travel ecosystem... Read More
Opinion | Online
Amex acquisition sees end of Mezi deals with travel management companies
Amex acquisition sees end of Mezi deals with travel management companies
By Elizabeth West - Business Travel News | June 20, 2018
Artificial intelligence-powered travel concierge Mezi has pulled out of its travel management company relationships, cutting ties to the corporate travel space after being acquired by American Express... Read More
News | Technology
Amex GBT ground transport platform
Amex GBT launches multichannel ground transportation platform
By Mitra Sorrells | April 26, 2018
American Express Global Business Travel has created a platform to enable travel managers to compare rates and book transportation from more than 750 ground operators in 2,000 cities around the world. Read More
News | Online
Amex GBT buys Hogg Robinson, tech integration at heart of £400M deal
Amex GBT buys Hogg Robinson, tech integration at heart of £400M deal
By Kevin May | February 9, 2018
Massive consolidation alert: Hogg Robinson has sold to American Express Global Business Travel in a deal in the region of £400 million. Read More
News | Technology
American Express swoops on chat-based assistant Mezi
American Express swoops on chat-based assistant Mezi
By Linda Fox | January 31, 2018
American Express has acquired chat-based travel assistant Mezi with terms of the deal undisclosed. Mezi will join the global consumer services division of Amex with the aim of helping card members Read More
News | Technology
American Express buys Mezi chatbot
AmEx buys Mezi, embraces "do-it-for-me" model
By Mitra Sorrells | January 30, 2018
American Express has acquired artificial intelligence-powered assistant Mezi, which co-founder and CEO Swapnil Shinde says upends the current “DIY” trend of travel search and booking into a... Read More
News | Startups
VIDEO: Next generation on what excites them in travel tech
VIDEO: Next generation on what excites them in travel tech
By Kevin May | December 12, 2017
It's usually the people at the top of big companies that get all the attention, both in terms of events and announcements. Read More
News | Startups