Airport


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A tale of two airlines battling disruption with technology
By Linda Fox | June 25, 2019
The cost of disruption to airlines is around 8% of revenue, or $60 billion to the industry, every year. Little wonder then they turning to technology to address disruption from weather events to... Read More
News | Technology
Conversational commerce and the travel industry: it’s time to say hello
Conversational commerce and the travel industry: it’s time to say hello
By Messenger Business  | June 24, 2019
Immediate. Personal. Conversational. Mobile messaging has long been the preferred way for people to connect with friends and family. Now it’s transforming communications between travel businesses and... Read More
From Our Partners | Online
Amadeus begins Salesforce integration, starts with disruption management
Amadeus begins Salesforce integration, starts with disruption management
This is "just the beginning" - further use cases which could include reservations to come further down the road. Read More
News | Technology
The evolution of the user experience in online business travel
The evolution of the user experience in online business travel
By Simon Carmouche - PredictX  | June 19, 2019
It feels like the industry is finally getting around to giving some long-overdue attention to the relative quality of the user experience of booking and trip itinerary management. Maybe not? Read More
Opinion | Online
VIDEO: Understanding the biometric future for travel
VIDEO: Understanding the biometric future for travel
By PhocusWire | June 17, 2019
Biometric technology is becoming an accepted part of the journey for travelers in more parts of the world. Read More
News | Technology
voyager hq travel disruption summit aviation roundtable
Aviation innovation: Insider perspectives on where the industry goes next
By Voyager HQ  | June 10, 2019
Voyager HQ asked individual table moderators from this year’s summit to share some of the most compelling conversations and useful tidbits from their tables and from the day as a whole. Read More
Opinion | Technology
VIDEO: Efectio Sleep - Battleground pitch at Phocuswright Europe 2019
VIDEO: Efectio Sleep - Battleground pitch at Phocuswright Europe 2019
By PhocusWire | June 7, 2019
Helping hotel guests improve sleep quality and bring loyalty program gamification to a new level. No more jet lag, only fun. Read More
Interview | Startups
Google shuts Trips app, everything migrates to broader Google Travel platform
Google shuts Trips app, everything migrates to broader Google Travel platform
By Kevin May | June 6, 2019
The search giant quietly updated the app's help page this week to reveal support for the product will cease after almost three years in the market. Read More
News | Online
kiwi-general-atlantic-investment
Kiwi.com takes big investment as General Atlantic becomes majority owner
By Linda Fox | June 3, 2019
Private equity firm General Atlantic is believed to be investing more than $125 million to become the majority stakeholder in Kiwi.com. Read More
News | Distribution
mindsay-chatbot-funding
Mindsay adds $10M in Series A funding to expand chatbot service
By Linda Fox | May 29, 2019
Paris-based chatbot startup also took on a brand name after starting out as Destygo. Read More
News | Startups
Amadeus closes in on €1.5B in revenue during Q1 of 2019
Amadeus closes in on €1.5B in revenue during Q1 of 2019
By Kevin May | May 8, 2019
Amadeus secured revenue of over €1.4 billion in the first quarter of this year, following an increase of 15% over the same period in 2018. EBITDA up by 11%, too. Read More
News | Distribution
Using tech to overhaul one of the most troublesome parts of the travel experience
Using tech to overhaul one of the most troublesome parts of the travel experience
By Mitra Sorrells | May 8, 2019
Dubai Airports' Michael Ibbitson explains how the facility is using technology to provide exceptional customer service for the nearly 90 million passengers that pass through it each year.   Read More
News | Technology
Datalex CEO Aidan Brogan quits as financial probe continues
Datalex CEO Aidan Brogan quits as financial probe continues
By Kevin May | May 2, 2019
Troubled airline retail technology specialist Datalex installs temporary boss after the sudden resignation of the CEO. Read More
News | Technology
Digital natives reveal what and who gets their attention with online travel reviews
Digital natives reveal what and who gets their attention with online travel reviews
By Kevin May | May 2, 2019
TripAdvisor does not compare to Google for getting online reviews of travel products in the minds of travelers aged between 18 and 28. Read More
News | Online
Middle East series part 4 aviation
Middle East, part 4: Aviation innovation
By Mitra Sorrells | April 29, 2019
For the final piece in our monthlong series on the Middle East, we take a look at innovations in the airline sector. Read More
News | Technology