Airport


How travel brands can turn short‐term immediacy into long‐term loyalty
How travel brands can turn short‐term immediacy into long‐term loyalty
By Chuck Christianson - Connexions Loyalty | December 19, 2018
Friction in travel is unavoidable. Here's how brands can use technology to turn adverse customer experiences into positive brand relationships. Read More
Opinion | Technology
VIDEO: App In The Air - Launch pitch at Phocuswright 2018
VIDEO: App In The Air - Launch pitch at Phocuswright 2018
By Kevin May | December 19, 2018
Introducing personalized air booking: tailored search results that are "biased" towards the user. Read More
Interview | Technology
Perfect Price - Summit pitch runner-up at Phocuswright 2018
Perfect Price - Summit pitch runner-up at Phocuswright 2018
By Kevin May | December 14, 2018
The dynamic pricing platform that uses AI and machine learning to maximize profitability in an increasingly digital world. Read More
Interview | Startups
Hertz Clear biometric partnership
Hertz enables biometric check-out for car rentals
By Robert Silk - Travel Weekly | December 13, 2018
Hertz plans to offer fast check-out lanes powered by biometrics at more than 40 airports by the end of next year.    Read More
News | Technology
AirHelp - Launch pitch winner at Phocuswright 2018
AirHelp - Launch pitch winner at Phocuswright 2018
By Kevin May | December 6, 2018
Machine learning: AirHelps' bots in charge of handling claims. Read More
Interview | Technology
VIDEO: Forter on the dangerous world of fraud in online travel
VIDEO: Forter on the dangerous world of fraud in online travel
By PhocusWire | December 5, 2018
A subject in the minds of many a travel industry executive as 2018 draws to a close is that cyber security and online fraud. Read More
From Our Partners | Technology
sita-cybersecurity-aviation
Airlines urged to move quickly as cyber attacks grow in number and sophistication
By Linda Fox | December 4, 2018
Airlines and airports are increasing investment and focus on cybersecurity but need to move more quickly as attacks intensify. Read More
News | Technology
2018 review 2019 preview blockchain
A review of 2018, a preview for what's next: Blockchain in travel
By Mitra Sorrells | December 3, 2018
For our look ahead, SITA Lab program manager Sherry Stein provides an update on blockchain for the air transport industry and her predictions of what to expect in 2019.   Read More
News | Technology
Kiwi.com claims multimodal first by interlining air and ground services
Kiwi.com claims multimodal first by interlining air and ground services
By Kevin May | November 28, 2018
Multi-modal search and booking has come into play at Kiwi.com, as part of a major expansion of the core product into new areas. Read More
News | Online
VIDEO: Jeff Katz on a new path for connectivity
VIDEO: Jeff Katz on a new path for connectivity
By Kevin May | November 28, 2018
Jeff Katz is an enigmatic figure in the travel industry, having overseen a string of business and considered by many as an important thinker in the development of the modern sector. Read More
News | Technology
Situm Indoor Positioning - Summit pitch at Phocuswright 2018
Situm Indoor Positioning - Summit pitch at Phocuswright 2018
By Kevin May | November 28, 2018
Indoor navigation technology for the traveler. Indoor workforce and asset-tracking technology to boost productivity. Read More
Interview | Startups
VIDEO: The promise of voice tech for travel
VIDEO: The promise of voice tech for travel
By Mitra Sorrells | November 26, 2018
Voice technology has been one of the hottest topics of 2018, as both Google and Amazon ramp up their activity in the space, brands develop voice capabilities and consumers buy devices at a quickening... Read More
News | Technology
VIDEO: JetBlue Tech Ventures on a new focus for airlines
VIDEO: JetBlue Tech Ventures on a new focus for airlines
By Kevin May | November 21, 2018
With a string of investments under its wing, JetBlue Technology Ventures has become a pioneer in the aviation-investing-in-startups space in recent years. Read More
News | Startups
REPORT: Virtual interlining - seizing the opportunity for airlines and airports
REPORT: Virtual interlining - seizing the opportunity for airlines and airports
By PhocusWire | November 12, 2018
Interlining in aviation, where passengers can connect between partner carriers, is on the cusp of significant change - and for the better. Read More
From Our Partners | Online
mexia-sita
SITA acquires MEXIA to further improve passenger management tech
By Linda Fox | November 8, 2018
SITA is boosting its passenger management capabilities with the acquisition of MEXIA. Read More
News | Technology