Airport


Ground transportation part 3 autonomous vehicles
Ground innovation, part 3: A driverless future in travel and tourism
By Mitra Sorrells | March 18, 2019
In the third part of our series on ground transportation we consider the impact of autonomous vehicles on the travel industry. Read More
News | Technology
SITA baggage tracking Aeromexico chatbot
Aeromexico enables automated baggage tracking via chatbot
By Mitra Sorrells | March 12, 2019
  Aeromexico is the first airline to integrate SITA’s artificial intelligence-powered baggage tracking system into its passenger chatbot. Read More
News | Technology
Startup Stage Gaffl main
STARTUP STAGE: GAFFL connects solo travelers to plan trips, split costs
By Mitra Sorrells | March 1, 2019
GAFFL, or, Get a Friend for Life, is intended to help solo travelers find others planning similar itineraries to travel together and share costs.   Read More
Interview | Startups
Travelport posts final full-year results ahead of sale to private equity
Travelport posts final full-year results ahead of sale to private equity
By Kevin May | February 22, 2019
Travelport passed the $2.5 billion annual revenue mark for the first time in its history during 2018. But it will soon head back to the land of private equity ownership. Read More
News | Distribution
Seamless and secure cross-border travel - the tech is here, collaboration needed next
Seamless and secure cross-border travel - the tech is here, collaboration needed next
By Liselotte de Maar and Rajeev Kaul - Accenture  | February 22, 2019
Using biometrics and cryptography, KTDI enables the creation of unique, verifiable and secure digital identities for travelers that will provide them with nearly hassle-free travel. Now it needs... Read More
Opinion | Technology
Will consumer demand for convenience transform the checked baggage experience?
Will consumer demand for convenience transform the checked baggage experience?
By LugLess  | February 19, 2019
Just as the taxi business was slow to make changes with the proliferation of the on-demand economy, airlines' lack of innovation in the baggage handling area may be setting themselves up for the same... Read More
Opinion | Online
Startup Stage Refundit
STARTUP STAGE: Refundit automates VAT refund for travelers, retailers and governments
By Mitra Sorrells | February 15, 2019
Refundit automates the VAT, or value-added tax, refund process for tourists visiting the European Union. Read More
Interview | Startups
airbnb-transportation-fred-reid
Airbnb hires airline veteran Fred Reid to oversee "transportation", but rules out obvious options
By Kevin May | February 7, 2019
The seasoned airline exec - Virgin America, Lufthansa, American Airlines and Delta - becomes the company's global head of transportation. Read More
News | Online
What should the travel industry understand about China in the Year of the Pig?
What should the travel industry understand about China in the Year of the Pig?
By Kieron Branagan - OpenJaw Technologies  | February 5, 2019
Take a deeper look at what’s going on away from the geopolitical headlines, and marketers will understand how trends in China are going to eventually affect us all. Read More
News | Online
China series part 1 overview
China, part 1: The big (and getting bigger) picture
By Mitra Sorrells | February 4, 2019
Travel brands and suppliers need to be aware that the Chinese travel market is not only growing - it is also changing. Read More
News | Online
Up in the clouds: Tech upgrades can bring much-needed innovation to airlines
Up in the clouds: Tech upgrades can bring much-needed innovation to airlines
By Krishna Mohan - TCS  | January 31, 2019
Keeping track of an airline's data, let alone gaining insights from it, is beyond the means of any one carrier's I.T. department - so other methods are now vital. Read More
Opinion | Technology
What's next for intent data in the travel industry?
What's next for intent data in the travel industry?
By John Ardis - Conversant  | January 21, 2019
As the booking process has been simplified and personalized, the travel industry hasn't been nearly as fast to harness technology for people-based marketing.  Read More
Opinion | Technology
VIDEO: Kiwi.com - Launch pitch at Phocuswright 2018
VIDEO: Kiwi.com - Launch pitch at Phocuswright 2018
By Kevin May | January 11, 2019
Harnessing the power of virtual interlining, Kiwi.com has gone further and made a suite of travel technology platforms available to travel agents and third parties. Read More
Interview | Distribution
Myths about being the "Amazon Of Travel" (and other retail challenges)
Myths about being the "Amazon Of Travel" (and other retail challenges)
By Kieron Branagan - OpenJaw Technologies | January 10, 2019
I have found that there are a set of common themes and common challenges that come through during conversations with airlines. Read More
Opinion | Distribution
facial recognition survey
Facial-recognition technology gains support to expedite airport security
By Mitra Sorrells | January 8, 2019
It appears Americans are becoming more comfortable with facial-recognition technology, particularly if it is used to expedite travel or improve public safety.   Read More
News | Technology